Top Tech Jobs & Startup Jobs in Charlotte, NC

The Program Manager of Proactive Support leads initiatives to enhance customer experience through real-time data-driven support strategies, focusing on retention and revenue generation.

The Engineering Manager will lead the Core Automation team, focusing on AI solutions for compliance processes, managing teams, and enhancing customer experience through innovative technology.

Lead the Customer Engagement & Experience product team at Coinbase, driving the vision and roadmap for retail customer support, enhancing automation, and improving customer satisfaction while managing a distributed team.

Conduct security assessments and lead Web3 bug bounty program while collaborating with security engineers and mentoring junior staff.

Lead public relations and communications for Coinbase's Ethereum Layer 2 blockchain, focusing on media strategy, relationships, messaging, and crisis management.

The Senior Manager, Finance Transformation will lead finance automation projects and manage senior stakeholders, driving compliance and overseeing team mentorship.

Lead a data science team focused on customer service excellence, utilizing analytics and machine learning to drive optimization and improve user experiences at Coinbase. The role emphasizes partnership across departments to enhance metrics and frameworks.

As a Staff Software Engineer, you will architect and develop distributed systems, mentor team members, and provide technical guidance, while driving user growth and engagement strategies.

Develop user-facing features and infrastructure for cryptocurrency applications, integrate blockchain services, and collaborate with teams to enhance user experience at Coinbase.

You will design scalable backend systems, build growth experiments, and collaborate with teams to enhance user experiences while maintaining high-quality code.