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Top Customer Success Jobs in Charlotte, NC

YesterdaySaved
In-Office
Charlotte, NC
Entry level
Entry level
Productivity • Software • App development • Automation
The Customer Success Associate will support customer relationships, provide technical support, and help navigate contract renewals to ensure customer satisfaction and product adoption.
Top Skills: ExcelGoogle Sheets
Reposted 20 Hours AgoSaved
Remote
Charlotte, NC
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 20 Hours AgoSaved
In-Office or Remote
Charlotte, NC
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.
Top Skills: Advanced AnalyticsAIAPIsAutomation ToolsCloud InfrastructureMachine LearningVoice Ai
YesterdaySaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted YesterdaySaved
Remote or Hybrid
Charlotte, NC
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Charlotte, NC
77K-106K Annually
Mid level
77K-106K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager ensures customer satisfaction by providing expert support on Microsoft Azure, managing relationships, analyzing cloud environments, and advocating customer needs within CDW.
Top Skills: Cloud ServicesAzurePublic Cloud
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
141K-206K Annually
Senior level
141K-206K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will oversee enterprise accounts, ensuring customer satisfaction, driving renewals, and fostering strong relationships to promote product adoption and usage.
Top Skills: AICRMLarge Language ModelsSaaSSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
3 Days AgoSaved
Remote
Charlotte, NC
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
3 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 3 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
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Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
Reposted 4 Days AgoSaved
Remote or Hybrid
Charlotte, NC
144K-160K Annually
Mid level
144K-160K Annually
Mid level
Edtech • Information Technology • Software
The Senior Customer Success Manager oversees customer onboarding, drives adoption and renewal, collaborates with sales, and ensures mutual success for strategic accounts by monitoring customer experience and health.
Top Skills: GainsightSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
140K-170K Annually
Senior level
140K-170K Annually
Senior level
Healthtech • Software • Telehealth
The Senior Data Analyst will lead churn analysis and customer success metrics, providing insights to improve retention strategies and customer satisfaction. Responsibilities include conducting deep-dive analyses, working with cross-functional teams, and developing predictive frameworks.
Top Skills: AWSLookerPythonRSisenseSnowflakeSQLTableau
Reposted 5 Days AgoSaved
Remote
Charlotte, NC
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills: ConfluenceJIRAMonday.ComPendoSalesforceSlack
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 15 Days AgoSaved
Easy Apply
Hybrid
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • Mobile • Software
The Strategic Customer Success Manager will manage relationships with a large customer, drive adoption of the BuildOps platform, and ensure ongoing success through engagement, training, and strategic planning.
Top Skills: GainsightIntacctIntercomJIRAPower BIQuickbooks OnlineSage 300 CreSalesforceService CloudSigmaSpectrumViewpoint Vista
Reposted 6 Days AgoSaved
Remote or Hybrid
Charlotte, NC
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
16 Days AgoSaved
In-Office
Charlotte, NC
96K-96K Annually
Mid level
96K-96K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor on the Customer Success Team, manage Concierge Agents, enhance customer experiences, and drive operational improvements in a fast-paced environment.
Top Skills: BlockchainCryptocurrencyGoogle Suite
7 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
106K-138K Annually
Senior level
106K-138K Annually
Senior level
Artificial Intelligence • Healthtech • Telehealth
Manage public sector and union accounts, build partnerships, ensure success, and present insights to stakeholders while driving engagement and growth.
Top Skills: Data VisualizationSaas-Based Solutions
Reposted 7 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
8 Days AgoSaved
Remote
Charlotte, NC
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Cloud • eCommerce • Enterprise Web • Information Technology • Software
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
8 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
9 Days AgoSaved
Easy Apply
In-Office or Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
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