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Top Customer Success Jobs in Charlotte, NC

6 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
163K-251K
Senior level
163K-251K
Senior level
Security • Software • Cybersecurity • Automation
Lead the customer advocacy strategy, enhance customer loyalty, collaborate across functions to improve customer engagement, and measure the success of initiatives.
Top Skills: B2B SaasCustomer AdvocacyCustomer MarketingCustomer SuccessMarketingProductSales
Reposted 9 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
Reposted 9 Hours AgoSaved
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
Reposted 9 Hours AgoSaved
Remote
Charlotte, NC
114K-134K
Senior level
114K-134K
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Lead and mentor Mid-Market Customer Success Managers, drive customer satisfaction and retention, manage renewals, upsell opportunities, and develop strategic plans for customer success.
Top Skills: ChurnzeroSalesforce
Reposted 9 Hours AgoSaved
Remote
Hybrid
Charlotte, NC
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills: GainsightSalesforce CRM
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Manage customer relationships, drive adoption of Workiva solutions, ensure ROI, consult on best practices, and lead customer success initiatives.
YesterdaySaved
Remote
Charlotte, NC
57K-91K Annually
Junior
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Manager at Workiva is responsible for enhancing customer ROI, driving solution adoption, and building relationships to ensure effective onboarding and support throughout the customer journey.
Top Skills: SaaS
10 Days AgoSaved
Remote
Charlotte, NC
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will manage strategic accounts, ensuring client retention and satisfaction, mentoring a team, and developing growth strategies.

Featured Jobs

Reposted YesterdaySaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Healthtech • Software
Lead the Customer Success Managers team focused on enterprise accounts, driving retention and expansion while ensuring customer satisfaction through proactive engagement and strategic initiatives.
Top Skills: CRMHubspot
Reposted YesterdaySaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Manager ensures high user adoption and satisfaction by developing strong relationships, leading executive reviews, and identifying growth opportunities within enterprise clients.
Top Skills: SQL
Reposted YesterdaySaved
Remote
Hybrid
Charlotte, NC
73K-136K Annually
Senior level
73K-136K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Operations Analyst owns the ATR pipeline, forecasts renewals and churn, analyzes customer health, delivers operational reporting, and optimizes processes to improve customer retention.
Top Skills: ExcelGainsightLookerPower BISalesforceSQLTableau
Reposted 3 Days AgoSaved
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
75K-95K
Mid level
75K-95K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Senior Client Success Manager, you'll manage client accounts, ensure campaign success, develop strategies, and liaise with internal teams.
Top Skills: ExcelMS OfficePowerPoint
13 Days AgoSaved
Charlotte, NC
50K-50K
Senior level
50K-50K
Senior level
Productivity • Software • App development • Automation
The role involves managing high-value enterprise customers, driving business growth, ensuring customer satisfaction, and collaborating with various teams for cohesive service delivery.
Top Skills: SaaS
Reposted 4 Days AgoSaved
Remote
Charlotte, NC
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
5 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
98K-112K Annually
Junior
98K-112K Annually
Junior
Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer satisfaction and growth, manage renewals, and enhance relationships while ensuring product adoption in cybersecurity.
Top Skills: SalesforceZendesk
Reposted 5 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
98K-140K Annually
Senior level
98K-140K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you'll ensure customer satisfaction, drive upsells, and collaborate with internal teams to support client needs and enhance product adoption.
Reposted 5 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
Reposted 5 Days AgoSaved
Remote
Charlotte, NC
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
6 Days AgoSaved
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
126K-225K Annually
Expert/Leader
126K-225K Annually
Expert/Leader
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Enterprise Customer Success will define strategy, lead a team, manage customer relationships, and enhance the customer journey ensuring high satisfaction and retention.
Top Skills: SaaS
6 Days AgoSaved
Remote
Charlotte, NC
Expert/Leader
Expert/Leader
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Senior Director of Customer Success will lead a team to drive customer satisfaction, manage relationships, and improve performance within the organization, focusing on key metrics and strategic partnerships.
Top Skills: ExcelMicrosoft PowerpointMicrosoft Word
6 Days AgoSaved
Remote
Charlotte, NC
Senior level
Senior level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
Lead the Customer Success team, ensuring customer satisfaction and driving adoption of Arcadia's platform while managing a high-performing team.
Top Skills: ExcelMicrosoft PowerpointMicrosoft Word
8 Hours AgoSaved
Remote
Charlotte, NC
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Security
The Regional Director leads a team of Technical Account Managers, focuses on customer success with Axonius, cultivates relationships, and guides teams to optimize client value.
Top Skills: Business ApplicationsCloud Platform TechnologiesCustomer SuccessEnterprise ArchitectureSolutions ArchitectureTechnical Solutions DevelopmentTechnology Consulting
8 Hours AgoSaved
Remote
Charlotte, NC
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Security
Lead a team of Technical Account Managers, ensure customer success, develop relationships with stakeholders, and translate technical issues into solutions.
Top Skills: Customer SuccessEnterprise ArchitectureTechnical ArchitectureTechnology ConsultingTechnology Solutions Development
Reposted 9 Hours AgoSaved
Remote
Charlotte, NC
Entry level
Entry level
Edtech
Join the Securly Talent Community to be considered for future roles in Sales, Marketing, Product, Operations, and People & Culture. Candidates should have experience and a collaborative mindset, eager to make an impact in the EdTech sector.
Top Skills: AICustomer SuccessData EngineeringMachine LearningMarketing OperationsSalesSoftware Engineering
Reposted 15 Days AgoSaved
Charlotte, NC
32-32 Annually
Junior
32-32 Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent, you will support Coinbase customers by troubleshooting and solving issues across various channels, maintaining high service standards, and enhancing the customer experience.
Top Skills: Amazon ConnectGoogle AppsJIRASalesforce Service Cloud
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