Top Customer Success Jobs in Charlotte, NC

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

The Customer Success Specialist will provide support across channels, resolve customer issues, and enhance the customer experience with Coinbase products.

Serve as a Customer Success Manager to maximize product usage, value, and satisfaction among clients. Build relationships, drive adoption, manage portfolio, and develop retention strategies.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The role involves managing internal knowledge, documenting processes, supporting communication, and curating customer-facing assets within the Customer Success Delivery organization.

You will cultivate relationships with large customers, drive product adoption, and provide strategic guidance while managing customer success initiatives.

The Senior Director of Customer Success will lead enterprise teams, focusing on proactive customer engagement, renewal strategies, and driving predictable revenue outcomes through strong relationships and operational excellence.

The Customer Success Intern supports the team with document setup, XBRL tagging, collaboration with other departments, and exceptional customer service.

The Director of Scaled Customer Success will lead the Corporate segment, design engagement models, establish scalable processes, and manage a team of CSMs.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

Lead and strategize customer success initiatives for mid-size to sub-enterprise clients, scaling a high-performing team and optimizing HCM solutions.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.

The Manager of Customer Success leads a team to maximize customer value, manage relationships, and drive growth in the Mid-Market segment.