Top Customer Success Jobs in Charlotte, NC

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

As a Supervisor on the Customer Success Team, manage Concierge Agents, enhance customer experiences, and drive operational improvements in a fast-paced environment.

The Supervisor, Concierge leads a team of Concierge Agents to enhance customer experience, manage escalations, achieve metrics, and streamline operations at Coinbase's Charlotte location.

As a Concierge at Coinbase, you'll manage relationships with high-value customers, provide exceptional service, troubleshoot issues, and onboard new users. You'll also proactively monitor accounts and educate customers about products and features.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

The Customer Success Associate will support customer relationships, provide technical support, and help navigate contract renewals to ensure customer satisfaction and product adoption.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

As a Customer Success Specialist, manage customer lifecycles, support renewals, identify upsell opportunities, and collaborate across teams for improved outcomes.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Business Value Consultant will support customers in achieving measurable business value from Sprout Social's solutions, analyze adoption data, and facilitate strategic discussions to enhance customer relationships and renewals.

The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

As a Lead Research Advisor at Dscout, you will manage relationships with clients, maximize platform adoption, and supervise a team of Research Advisors, focusing on driving customer success and research outcomes.

As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.

The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.

The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.