Get the job you really want.

Top Customer Success Jobs in Charlotte, NC

Reposted 15 Hours AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
163K-251K
Senior level
163K-251K
Senior level
Security • Software • Cybersecurity • Automation
Lead the customer advocacy strategy, enhance customer loyalty, collaborate across functions to improve customer engagement, and measure the success of initiatives.
Top Skills: B2B SaasCustomer AdvocacyCustomer MarketingCustomer SuccessMarketingProductSales
6 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will support Public Sector clients, ensuring they maximize the value of Samsara's IoT platform through tailored solutions and collaboration with various teams.
Top Skills: Customer SuccessEnterprise SaasIotProductsStrategic Consulting
Reposted 4 Days AgoSaved
In-Office or Remote
Charlotte, NC
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will manage strategic accounts, ensuring client retention and satisfaction, mentoring a team, and developing growth strategies.
Reposted YesterdaySaved
Remote
Charlotte, NC
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
Reposted 15 Hours AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer adoption of solutions, providing coaching, and enhancing engagement and value realization for enterprise customers.
Top Skills: AIAutomationEnterprise SaasGainsight
10 Days AgoSaved
Hybrid
Charlotte, NC
Junior
Junior
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will ensure the success of relationships with Non-Bank Lenders, manage implementations, analyze client needs, and provide ongoing support and training.
Top Skills: MS OfficeSalesforce
YesterdaySaved
Remote or Hybrid
Charlotte, NC
61K-99K Annually
Entry level
61K-99K Annually
Entry level
Artificial Intelligence • Cloud • Mobile • Security • Software
The role involves supporting SMB customers, managing onboarding, troubleshooting issues, generating reports and improving customer experience collaboratively.
Top Skills: Google SuiteSalesforceZendesk
YesterdaySaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
101K-130K
Senior level
101K-130K
Senior level
Healthtech • Software • Telehealth
The Customer Success Tool Administrator will manage the Customer Success Platform, drive process optimization, enhance customer outcomes, and lead cross-functional projects.
Top Skills: AsanaAssembledAvailityBi ToolsChurnzeroEligibleFigmaGainsightGoogle WorkspaceMixpanelPivotal TrackerSisenseSlackSQLStripeWorkdayZendesk
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.
Top Skills: IotSaaS
3 Days AgoSaved
Remote
Charlotte, NC
110K-157K
Expert/Leader
110K-157K
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Drive customer success for Coupa Pay by developing adoption strategies, building relationships, and managing payment solutions for large clients.
Top Skills: AribaCoupaNetSuiteNvoicepaySaaSSAPTipaltiWorkday
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
Junior
Junior
AdTech • Digital Media • Machine Learning • Marketing Tech • Software • Travel • Hospitality
Manage client relationships with hotel partners, focusing on client satisfaction, product education, and identifying growth opportunities.
4 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
97K-150K
Senior level
97K-150K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will enhance customer engagement, increase product adoption, and drive retention while collaborating with teams to identify growth opportunities.
Top Skills: Chili PiperGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackZoom
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
4 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
78K-120K
Senior level
78K-120K
Senior level
Security • Software • Cybersecurity • Automation
Manage enterprise customer relationships, driving renewals and expansion while providing onboarding, training, and support for SafeBase products.
Top Skills: Chili PiperCrm SystemsNotionSlack
4 Days AgoSaved
Remote or Hybrid
Charlotte, NC
60K-70K Annually
Entry level
60K-70K Annually
Entry level
AdTech • Digital Media • Marketing Tech • Other • Analytics
The Account Analyst will partner with Sales and Client Success teams, providing service to clients, generating media plans, and ensuring successful campaign launches.
Top Skills: Business Intelligence ToolsReporting Tools
14 Days AgoSaved
In-Office
Charlotte, NC
40-40 Annually
Junior
40-40 Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Customer Success SME III will optimize processes, enhance customer support, and collaborate with teams to improve the customer experience while ensuring high operational standards.
Top Skills: AgileBlockchain TechnologyCustomer Experience Best PracticesLean Six SigmaWeb3 Concepts
YesterdaySaved
Remote
Charlotte, NC
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
The Lead Customer Success Manager will build customer relationships, manage lifecycle processes, analyze engagement metrics, and drive user adoption.
Top Skills: Customer SuccessE-CommerceSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills: SalesforceSalesloftSigma
7 Days AgoSaved
Easy Apply
Charlotte, NC
Easy Apply
Senior level
Senior level
Cloud • Information Technology
Lead and drive the customer success organization at Wasabi, focusing on customer retention, expansion, and satisfaction through comprehensive strategy and cross-functional collaboration.
Top Skills: GainsightSalesforce
7 Days AgoSaved
Remote
Charlotte, NC
140K-165K
Senior level
140K-165K
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
As Director of Customer Success, you will lead a team of Customer Success Managers, drive customer engagement and satisfaction, grow revenue, and ensure strong retention rates.
Top Skills: ChurnzeroSalesforce
Reposted 2 Days AgoSaved
Remote
Charlotte, NC
180K-180K
Mid level
180K-180K
Mid level
Artificial Intelligence • Information Technology
The role involves managing 50-70 accounts, developing a Customer Success playbook, onboarding clients, and improving customer satisfaction.
Top Skills: Customer SuccessSaaSVoice Technology
2 Days AgoSaved
Remote
Charlotte, NC
180K-180K
Mid level
180K-180K
Mid level
Artificial Intelligence • Information Technology
This role involves managing an enterprise client base, developing customer success strategies, building relationships, and improving client satisfaction and engagement.
Top Skills: Customer SuccessSaaS
7 Days AgoSaved
Easy Apply
Remote
Charlotte, NC
Easy Apply
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage executive relationships with enterprise customers, drive compliance success, and ensure measurable progress through frameworks such as SOC 2 and ISO 27001.
Top Skills: CatalystJIRASalesforceSigma
8 Days AgoSaved
Remote or Hybrid
Charlotte, NC
95K-120K Annually
Senior level
95K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager will build relationships with strategic fleet customers, lead adoption efforts, oversee renewals, and drive revenue growth through tailored success plans and customer engagement.
Top Skills: CRMSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
85K-114K Annually
Senior level
85K-114K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.
Top Skills: IotSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Charlotte, NC
Easy Apply
126K-225K Annually
Expert/Leader
126K-225K Annually
Expert/Leader
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Enterprise Customer Success will define strategy, lead a team, manage customer relationships, and enhance the customer journey ensuring high satisfaction and retention.
Top Skills: SaaS
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account