Top Customer Success Jobs in Charlotte, NC

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.

The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.

Manage long-term client relationships to ensure satisfaction and product adoption. Coach clients on SailPoint IdentityIQ and identity governance best practices, monitor account health, surface expansion opportunities, drive contract renewals, and provide strategic updates to internal stakeholders. Advocate for customers and resolve issues to maximize lifetime value.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The Sales Enablement Manager will help improve physical operations by enabling sales teams through training, tools, and resources to effectively sell IoT solutions, ensuring they have the knowledge and support needed to address customer needs and succeed in the market.

Manage client relationships ensuring success during their migration to the Navan platform, focusing on satisfaction and value retention through post-sales activities and ongoing engagement.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Manage strategic engagement with large enterprise customers to drive product adoption, value realization, renewals, and expansion. Build executive relationships, create Success Plans, lead business reviews, coordinate cross-functional resources, track adoption and health in Gainsight, and meet an annual ARR quota while leveraging AI-enabled tools.