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Top Tech Jobs & Startup Jobs in Charlotte, NC
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Compliance L&D Specialist designs and delivers training programs in compliance, manages multiple projects, analyzes metrics, and collaborates across teams to ensure regulatory alignment and training effectiveness.
Top Skills:
Adobe SuiteArticulate 360DoceboGoogle SuiteJIRALookerSlack
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge Agent III, you'll provide exceptional service to high-value customers, addressing their needs, resolving issues, and facilitating a seamless experience with Coinbase products.
Top Skills:
BlockchainGoogle Suite
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent, you will support Coinbase customers by troubleshooting and solving issues across various channels, maintaining high service standards, and enhancing the customer experience.
Top Skills:
Amazon ConnectGoogle AppsJIRASalesforce Service Cloud
Featured Jobs
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As Senior Site Leader, you will manage CX operations, leading a team of managers and customer support agents, driving performance improvements, and developing customer satisfaction metrics.
Top Skills:
Lean Six Sigma
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Compliance Program Manager, oversee regulatory compliance programs in transaction monitoring, lead cross-functional teams, enhance processes, and ensure adherence to global AML regulations.
Top Skills:
ExcelGoogle SheetsGoogle SlidesJIRAPowerPointSalesforce Service Cloud
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a TMS Compliance Analyst, you will conduct investigations, ensure compliance with regulatory requirements, and draft suspicious activity reports, while collaborating with teams across the company.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The role involves conducting EDD/KYC investigations for financial compliance, quality reviews, data analysis, and maintaining documentation standards.
Top Skills:
ExcelGoogle DocGoogle SheetHummingbirdJIRASalesforce Service CloudWord
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The TMS Quality Compliance Analyst III will conduct investigations for compliance, document findings, and ensure adherence to regulatory standards in a fast-paced environment.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead the Priority Support team at Coinbase, ensuring exceptional customer service and managing high-value client relationships through effective operations and stakeholder collaboration.
Top Skills:
Google Suite
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead investigations into AML and fraud-related alerts, support team leadership, and improve transaction monitoring processes at Coinbase.
Top Skills:
Blockchain AnalysisGoogle SuiteTransaction Monitoring Systems
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