Top Tech Jobs & Startup Jobs in Charlotte, NC

As a Concierge at Coinbase, you'll manage relationships with high-value customers, provide exceptional service, troubleshoot issues, and onboard new users. You'll also proactively monitor accounts and educate customers about products and features.

Lead a Compliance team overseeing transaction monitoring, ensuring compliance with financial regulations, and improving customer experience through operational excellence.

The Associate Manager, EDD Compliance leads a team focused on compliance, transaction monitoring, and enhanced due diligence, ensuring best practices in customer service and regulatory adherence.

The Senior AML Investigations Trainer will develop and implement compliance training programs, manage projects, analyze metrics, and collaborate with various teams.

Lead a team of Compliance Analysts in transaction monitoring and enhanced due diligence, ensuring compliance with AML regulations and optimizing operations.

As a Lead EDD Compliance Analyst, conduct investigations for customer compliance, analyze transaction data, and ensure adherence to regulatory standards. Collaborate with various teams to maintain high-quality resolutions while continuously improving compliance processes.

The Lead TMS Quality Compliance Analyst reviews cases related to financial compliance, supports regulatory investigations, and ensures quality in CX compliance operations, requiring significant experience in financial services and compliance.

As a Lead TMS Compliance Analyst, you'll investigate AML and fraud alerts, oversee transaction monitoring operations, and support compliance efforts with a focus on continuous improvement and team collaboration.

The Supervisor, Concierge leads a team of Concierge Agents to enhance customer experience, manage escalations, achieve metrics, and streamline operations at Coinbase's Charlotte location.

The Compliance Analyst III conducts transaction monitoring investigations, ensuring compliance with financial regulations, drafting reports, and improving processes in a high-pressure environment.