Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead a team of customer support agents, enhancing customer experience, managing escalations, and collaborating across teams to improve workflows.

Lead a Compliance team ensuring adherence to AML and BSA standards, manage performance, drive process improvements, and foster a culture of compliance.

As a Consumer QA Analyst III, you'll own quality programs, analyze KPI trends, communicate findings, manage quality projects, and facilitate calibration sessions.

As a Concierge Agent at Coinbase, you'll provide exceptional service to high-value customers, resolving issues and onboarding clients while fostering positive relationships.

The TMS Compliance Analyst III conducts investigations into transaction alerts for compliance, drafts SARs, and ensures high-quality documentation.

As an EDD Quality Compliance Analyst III, you will analyze investigations related to compliance, maintain quality standards, and collaborate with teams to ensure regulatory compliance.

The TMS Quality Compliance Analyst III conducts end-to-end investigations to ensure compliance with financial regulations, reviews customer transactions, and maintains documentation for regulatory standards.

Oversee execution of regulatory compliance programs, ensure integration of AML requirements, lead cross-functional teams, and drive process efficiencies within the Transaction Monitoring and Screening functions.

The Customer Success SME III drives operational excellence through process improvements, collaborates with teams to enhance customer experiences, and utilizes data for continuous optimization.

Lead and manage transaction monitoring operations, investigate AML/fraud alerts, conduct root cause analysis, and ensure compliance with regulations.