Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and scale Coinbase's Premium & Wealth global, 24/7 white-glove support for high-net-worth and VIP customers. Own strategy, SLAs, regulatory compliance, escalation resolution, and cross-functional partnership while building and mentoring a global team to drive CSAT, retention, and revenue.

Build and ship full‑stack features for a compliance agent platform using Golang and React. Integrate third‑party vendors, design scalable event‑driven services on AWS/Kubernetes, and improve observability, caching, and load balancing. Partner with product, design, security, and data teams, mentor engineers, and apply generative AI responsibly to boost CX and compliance workflows.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Own the multi-year technical strategy and architecture for Coinbase’s enterprise IAM platform spanning human, AI agent, service, and workload identities. Drive adoption across 700+ systems, establish authentication and authorization standards, lead migrations and build-versus-buy decisions, automate audit and regulatory controls, reduce standing privilege, and mentor senior engineering talent. Partner across Security, Compliance, IT, Infrastructure, and product teams while influencing technical direction without direct authority.

Design, build, and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, and test reliability while owning services end to end, including SLOs, observability, and on-call responsibilities. Partner with engineering teams to address platform pain points and lead cross-cutting technical projects through production.

Build and operate secure, scalable multi-cloud infrastructure across AWS, GCP, and networking platforms. Develop self-service tooling, infrastructure-as-code defaults, cloud guardrails, and standardized platform patterns. Lead cross-team infrastructure initiatives, technical investigations, and operational improvements while partnering with security, compute, routing, and other infrastructure teams.

Build and operate blockchain network infrastructure integrating protocols such as Bitcoin and Ethereum with internal services. Design reliable APIs, SDKs, data contracts, observability, and SLOs; lead multi-quarter chain integrations, architecture modernization, and migrations. Improve latency, reliability, and cost for high-throughput distributed systems while owning production services and on-call responsibilities.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Provides architectural and technical leadership for institutional exchange systems, including matching engines, order management, market data, risk, and unified trading platforms. Leads ultra-low-latency distributed-system design, cross-team technical alignment, reliability standards, incident response, and multi-quarter initiatives. Maintains hands-on engineering contributions while mentoring senior engineers and developing technical leadership across teams.

Build and operate low-latency market data systems for institutional trading, including feed handlers, normalization pipelines, venue connectivity, and distribution services. Develop high-throughput services, improve reliability and performance through observability and incident response, participate in on-call support, and collaborate with engineering and product teams. The role requires production backend engineering experience, market data infrastructure expertise, Java or C++, messaging frameworks, and exchange connectivity protocols.