Top Office Manager Jobs in Charlotte, NC

Leads daily front office operations across Front Desk, Concierge, and Night Audit teams. Responsibilities include staff training, scheduling, performance management, guest service recovery, Hilton Honors coordination, billing accuracy, room readiness coordination, safety compliance, and continuous improvement of guest satisfaction and operational standards.

Leads a private banking branch serving high-net-worth clients, overseeing sales performance, client experience, colleague development, operations, and P&L results. Builds client and community relationships, grows deposits and new accounts, coaches employees, manages performance, resolves client concerns, and ensures branch goals, service standards, and operational integrity are achieved.

Assist with front office and hotel operations, including guest services, reservations, occupancy optimization, financial controls, team development, and issue resolution. Oversee hotel departments during the General Manager’s absence, maintain safety and regulatory standards, prepare operational reports, and support office functions. The role requires strong communication, computer and mathematical skills, physical ability, CPR certification, and comprehensive knowledge of hotel departments.

Oversee office administration, accounts receivable and payable, cash management, payroll support, reconciliations, financial reporting, employee paperwork, vendor relationships, and customer inquiries. Maintain accurate records, support month-end close and operational reporting, coordinate with Operations, Finance, Payroll, and Corporate teams, and foster a collaborative office environment focused on customer satisfaction and efficient operations.

Assists the Director of Front Office in leading hotel front office operations, supervising and developing guest service teams, maintaining luxury service standards, resolving guest issues, coordinating VIP arrivals, reviewing reservations, monitoring payroll and KPIs, and supporting revenue and guest satisfaction. The role requires flexible availability, including nights and weekends, and ensures emergency procedures and operational standards are followed.

Oversees financial and administrative operations across multiple regional healthcare service units. Responsibilities include budgeting, financial reporting, records and PHI management, billing data, deposits, petty cash, accounts payable, regulatory compliance, office operations, staff supervision, training, and platform access management. The role collaborates with administrators and department heads to improve operational efficiency, maintain financial controls, and support service-user information management.

Lead Front Office operations across two connected hotels, ensuring exceptional guest service, resolving concerns, supporting revenue and expense goals, and maintaining financial and security procedures. Recruit, train, and develop Front Office associates, oversee reservations and occupancy optimization, and provide cross-department operational support. Serve as the primary problem-solving leader in the Director of Front Office’s absence.

Leads payer back-office strategy, technology, and operations consulting engagements for health services clients. Responsibilities include modernizing payer operations, optimizing processes, analyzing business data, managing change, improving service delivery models, coaching teams, engaging stakeholders, and validating quality and compliance outcomes. The role leads large projects and develops strategic recommendations for operational excellence.

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Manage daily dental practice operations, including production, collections, scheduling, budgets, staffing, patient experience, and team performance. Lead, coach, recruit, and develop staff while ensuring efficient workflows, financial accuracy, strong patient satisfaction, and achievement of practice goals. Partner with regional, clinical, HR, finance, and marketing leadership to address issues, improve performance, and support practice growth.

Leads service and support strategy consulting engagements, analyzing client needs, designing customer journey maps, developing customer-centric solutions, and improving customer engagement and retention. Manages project planning, budgets, execution, and completion while leading, coaching, and mentoring teams. Uses customer data, surveys, analytics, AI collaboration, and digital tools to identify growth opportunities and enhance service delivery.

Supports the CEO’s strategy and daily office operations through analytical problem-solving, tactical project management, executive presentations, status reporting, information flow management, and process improvements. The role coordinates competing priorities across stakeholders, synthesizes complex qualitative and quantitative information, and enables senior leaders to make timely decisions. It reports to the Chief of Staff and requires discretion, strong communication, advanced Excel and PowerPoint skills, and experience in professional services, consulting, operations, or transformation.

Supports the Office of the CEO by managing tactical projects and workstreams, tracking action items, preparing executive presentations, synthesizing qualitative and quantitative insights, improving processes, and coordinating information across senior leaders and multiple stakeholders. The role requires discretion, strong analytical and communication skills, attention to detail, and the ability to manage competing priorities in a matrixed professional-services environment.

Supports People planning and operating rhythms while leading complex, cross-functional programs and special projects. The role creates executable plans, aligns stakeholders, manages dependencies and risks, drives decisions through completion, and develops scalable processes and documentation. It also supports workforce planning, policy initiatives, compliance readiness, employee programs, executive recommendations, and AI-enabled automation. The position requires strong judgment, communication, organization, discretion, and comfort working through ambiguity in a fast-moving environment.

Leads the Enterprise PMO and Domain PMO teams, overseeing enterprise project portfolio prioritization, governance, intake, resource capacity, reporting, and high-impact initiatives. Manages executive stakeholders, project management standards, Smartsheet processes, risk escalation, benefits realization, and continuous improvement. Owns IT finance activities including P&L reviews and annual budgeting, and serves as an IT incident escalation lead. Develops PM talent and ensures portfolio delivery aligns with organizational strategy and available resources.

Manages corporate office administration, supervises office staff, coordinates executive support, budgets, supplies, vendors, work orders, files, calendars, travel, events, and acquisition activities. Serves as a liaison among executives, property management teams, clients, vendors, and external partners while handling confidential matters and special projects.

Lead client engagements to design and implement customer-centric sales strategies and journey maps. Manage teams, budgets, and client relationships while using CRM and customer analytics to drive growth, measure satisfaction, and coach staff to meet quality standards.

Supports the COO and senior leaders by coordinating strategic initiatives, governance rhythms, M&A integration workstreams, and operational transformation. Develops project plans, tracks milestones, prepares executive briefings, facilitates cross-functional communication, resolves issues, improves processes, and translates organizational priorities into measurable execution. The role requires managing multiple workstreams, synthesizing complex information, influencing stakeholders, and driving results in a dynamic, matrixed professional-services environment.

Leads business governance and strategic initiatives for the Office of the COO, including cross-functional coordination, operational governance, M&A integration, process improvement, executive reporting, and decision-support materials. Maintains project plans, tracks portfolio progress, facilitates stakeholder communication, resolves issues, and develops scalable operating mechanisms to improve organizational execution.

Leads workplace and facilities operations across Washington, DC and Louisville offices. Responsibilities include supervising office staff, managing vendors and budgets, coordinating maintenance, moves, access systems, workplace technology, events, safety, security, and business continuity. The role partners with internal stakeholders and external building providers to maintain consistent, efficient, and positive workplace experiences across both locations.

Oversee middle-office operations across investment management client portfolios, including trade, position, and cash reconciliations; trade-break resolution; corporate actions; NAV review; operational reporting; portfolio accounting accuracy; client and counterparty communications; onboarding; workflow design; and supervision of associates.

Provides strategic business management support to the CFO and COO, translating priorities into execution plans, operating cadences, governance routines, and measurable outcomes. The role coordinates cross-functional initiatives, supports planning and resource allocation, monitors business performance, prepares executive communications, and strengthens accountability and financial discipline across the organization.

Conduct federal income tax research and analysis involving partnerships, S corporations, C corporations, accounting methods, digital assets, M&A structuring, and restructuring. Draft tax memos, emails, firm-wide tax alerts, and training materials. Support domestic tax due diligence for M&A transactions while providing consulting services to clients.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.

Assists the Front Office Manager with daily hotel front office operations, including guest check-in and checkout, complaint resolution, staff supervision and scheduling, policy compliance, revenue management, reporting, budgeting, forecasting, payroll, and inventory control. The role focuses on maintaining guest satisfaction, operational efficiency, and revenue performance while supporting front office team development.