Top Office Manager Jobs in Charlotte, NC

Lead client engagements to design and implement customer-centric service and support strategies. Analyze customer engagement, drive sales effectiveness, manage teams and client relationships, oversee project planning and budgets, mentor staff, and promote adoption of innovative technologies to improve customer satisfaction and revenue.

Leads strategy consulting initiatives for pharmaceutical and life sciences clients, focusing on customer experience, journey mapping, segmentation, customer data management, and engagement strategies. Manages client accounts, project planning, budgets, execution, stakeholder relationships, quality, and timelines. Coaches and mentors consulting teams while identifying opportunities for business growth and driving data-informed customer-centric improvements.

Lead client engagements to design and implement customer-centric sales strategies and journey maps. Manage teams, budgets, and client relationships while using CRM and customer analytics to drive growth, measure satisfaction, and coach staff to meet quality standards.

Lead and manage front desk, guest services, and transportation teams to ensure excellent arrival-to-departure guest experiences. Oversee operations, staffing, scheduling, cash/credit controls, transportation logistics, guest recovery, performance metrics, compliance, and cross-department collaboration to drive guest satisfaction and departmental goals.

Leads front desk operations and team members, ensures excellent guest experiences, resolves guest concerns, manages inventory and scheduling, supports financial goals, and fills in for the Front Office Manager. May assist with night audit, shuttle, or concierge duties while following safety and security procedures.

Manage the dealership office and administrative functions, including processing, generating, and presenting financial data and reports. The role requires strong organization, communication, attention to detail, customer service orientation, and collaborative teamwork in a fast-paced automotive environment.

Gastonia Nissan seeks an Office Manager to oversee accounting office and administrative functions. Responsibilities include processing, generating, and presenting financial data and reports while supporting a collaborative, customer-focused dealership environment. The role requires strong communication, organization, attention to detail, motivation, and experience managing office operations.

Manage daily dental practice operations, including staff supervision, scheduling, budgeting, billing, cash controls, policy implementation, performance evaluation, hiring, training, and patient service. The role coordinates with regional leadership to achieve financial, clinical, quality, and patient satisfaction goals while maintaining HIPAA compliance and effective front- and back-office procedures.

Assists the Front Office Manager with daily hotel front office operations, including guest check-in and checkout, complaint resolution, staff supervision and scheduling, policy compliance, revenue management, reporting, budgeting, forecasting, payroll, and inventory control. The role focuses on maintaining guest satisfaction, operational efficiency, and revenue performance while supporting front office team development.

Supervises terminal administrative functions and staff, manages recruitment and onboarding, coordinates employee training and compliance, supports benefits inquiries, and maintains confidential personnel records. Ensures efficient customer service, adherence to company policies, and compliance with Department of Transportation regulations.

Oversees community business office operations, including resident billing, accounts receivable and payable, insurance and payer coordination, purchasing, deposits, census tracking, financial documentation, and administrative systems. Partners with Corporate Finance, leadership, residents, families, vendors, and external agencies to resolve financial issues, maintain accurate records, follow internal controls, and support compliant, efficient operations.

Assist and lead Front Office operations, supervise and develop front desk, bell, and concierge teams, enforce Forbes and brand standards, manage reservations and VIP assignments, coordinate with Rooms Division to maximize revenue and guest satisfaction, handle shift schedules, payroll, and reporting, and cover Guest Relations and variable shifts including nights and weekends.

Manages office administration and operational support for supportive housing and rapid rehousing programs. Responsibilities include processing invoices and payments, maintaining tenant and rent records, supporting grant management, coordinating events and bus passes, managing the vehicle fleet, assisting with technology and file organization, and producing HMIS, APR, ROI, and compliance reports. The role also provides administrative assistance to staff, tenants, finance, and program directors.

Lead second-line compliance oversight for U.S. Corporate Office programs. Provide regulatory advice, assess program design and controls, drive compliance risk management activities, manage escalations, partner with Legal/Finance/Audit/Technology, prepare executive reporting, and mentor team members to ensure regulatory requirements are identified, assessed, and remediated.

Provide independent second-line compliance oversight for U.S. Corporate Office programs. Support design, implementation, assessment, and monitoring of regulatory compliance management activities; advise stakeholders, manage regulatory reviews and escalations, prepare reporting and audit responses, and drive remediation. Partner with Legal, Risk, Finance, Audit, Technology and business units to identify and mitigate compliance risk across jurisdictions.

Lead daily operations of a dental practice, supervise clinical and front desk staff, manage budgets, billing, scheduling, and policies, ensure HIPAA compliance, hire and train employees, and drive patient satisfaction and financial performance.

Oversee front desk operations to ensure guest satisfaction and service quality. Create staff schedules, enforce financial controls, recruit and manage team members, train staff, coordinate maintenance and room assignments, handle oversells, and provide concierge recommendations and excellent guest service.

Conduct federal income tax research and analysis; support M&A tax structuring, internal restructurings, and domestic tax due diligence; draft tax memos, emails, and firm-wide alerts; and assist with federal income tax training. The role requires extensive experience advising on partnerships, S corporations, and/or C corporations, along with a law degree and strong tax research skills.

Leads complex, cross-functional technical programs for Microsoft’s commercial industry customers. Defines program strategy, roadmaps, metrics, business cases, governance, and technical architectures; drives execution, customer engagements, executive alignment, AI adoption, and continuous improvement. Partners across engineering, product, security, design, marketing, and field teams while promoting responsible AI, security, privacy, compliance, and quality. Mentors program managers and advises senior leadership on transformation initiatives.

Own US employee experience and HR operations: onboarding, benefits, compliance across multiple states, HRIS data integrity, DocuSign workflows, basic IT/device (Mosyle) support, office logistics, and culture initiatives for a distributed workforce.

Lead ServiceNow CRM, CPQ, and Customer Service Management implementations from requirements through go-live. Define CPQ and Front Office delivery methodologies, develop client-facing solution materials, support business development, manage client relationships, and mentor delivery teams. The role also helps establish RSM’s ServiceNow Front Office practice and identify migration opportunities from Salesforce CPQ.

Manage IRS examinations, appeals, collection matters, and penalty/relief requests; perform federal tax research and memos; correspond with IRS, mentor staff, and contribute to training and thought leadership.

Lead state and local tax (SALT) M&A engagements including multi-state due diligence, nexus and exposure analysis, tax law interpretation, report writing, engagement management, client advisory on deal structuring, post-close SALT work, and mentoring project teams while developing client relationships.

Build and maintain integrated business models, forecasts, and P&L scenarios to inform strategic, investment, and pricing decisions. Translate ambiguous business questions into analyses, develop business cases, define KPIs and unit economics, partner cross-functionally, and prepare executive-ready presentations for the CEO, Chief of Staff, and Board.

Provide US-outbound international tax and transfer pricing advice for US-headquartered multinationals. Manage engagements, prepare and review tax filings and disclosures (ASC 740, Forms 5471/8858/8865/1120-series, FATCA/FBAR), support audits, restructuring, repatriation, foreign tax credit optimization, and maintain tax basis and documentation. Coordinate with transfer pricing teams and prepare technical memoranda, elections, and global tax calculations.