Top Remote Jobs in Charlotte, NC

Handle inbound and warm sales leads remotely: consult customers on insurance needs, recommend Property & Casualty coverages, close sales, and convert leads to policyholders. Participate in paid training and licensing, follow scheduled shifts (including one weekend day), maintain a professional home workspace with wired high-speed internet, and meet performance and compliance requirements.

Lead and oversee multiple multidisciplinary teams to architect, develop, deploy, monitor, and maintain full-stack AI solutions (including LLM integrations). Provide strategic and technical leadership, drive experimentation and CI/CD practices, ensure quality and stakeholder alignment, promote innovation, and mentor senior and junior team members to deliver business-aligned AI outcomes.

Lead Circle's global fraud risk program by defining strategy, frameworks, controls, and analytics. Oversee investigations, regulatory reporting, detection systems, KPIs, and cross-functional embedding of fraud risk management across products and jurisdictions.

Maintain and secure UNIX infrastructure while leading migration of legacy workloads to Azure. Build and manage CI/CD pipelines, automate system configuration with IaC and configuration-management tools, troubleshoot incidents, and operate containers (Docker, Kubernetes) across a hybrid cloud environment.

Lead design, build, automation, and modernization of enterprise virtualization and hosting platforms (VMware, OpenShift). Drive lifecycle management, capacity, VM provisioning, incident reviews, IaC and automation, vendor collaboration, and platform reliability across the environment.

Lead complex engineering engagements, architect AI-driven systems, design application patterns, mentor teams, and act as a trusted technical advisor to clients.

Lead second-line oversight of small business credit risk through advanced analytics, monitoring KPIs/KRIs, roll rates, delinquency, and credit loss trends. Evaluate and optimize portfolio management policies, ensure regulatory readiness and adherence to risk appetite, provide data-driven challenge to first line, and communicate findings to management.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

Manage and grow assigned TPA employer accounts by building multi-level relationships with customers and brokers, driving retention and renewals, creating strategic account plans, upselling ancillary services, leading cross-functional teams, supporting RFPs and implementations, and delivering consultative insights and quarterly business reviews.

Lead value-led strategy for Financial Services (Insurance) accounts: develop industry-relevant value narratives, build business cases and KPIs, partner with account teams to drive pipeline and revenue, advise C-level stakeholders, and translate AI-driven transformation into measurable financial outcomes.

Handle 100% inbound customer calls to retain and upsell TV, internet, and wireless services. Meet quotas in a fast-paced call center, using consultative selling, and maintain high customer integrity while working full-time with variable hours.