Top Remote Jobs in Charlotte, NC

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Handle inbound and warm sales leads remotely, consult with customers to recommend and sell Property & Casualty insurance, meet sales targets, complete paid licensing and training, maintain required remote workspace and internet standards, work specified weekday/weekend shifts, and provide excellent customer service.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Lead teams focused on developer productivity and observability, build metrics and analytics infrastructure, and drive AI-enabled tooling to measurably improve the software development lifecycle. Partner with engineering and data stakeholders to define roadmaps, mentor engineers, and deliver measurable improvements in adoption, reliability, and developer experience.

Lead and scale a Quality Assurance team that validates and qualifies open-source leads for sales readiness. Own hiring, training, QA standards, KPI tracking, and process improvements while partnering with SDRs, Sales, and partners to drive pipeline impact.

Lead Capital Markets product development by partnering with business lines, coordinating cross-functional launches, educating investors, negotiating term sheets, modeling product economics, and ensuring scalable infrastructure and reporting. Manage investor pipelines, validate readiness for regulatory and investor reporting, oversee execution and post-launch performance, and build repeatable frameworks to streamline future product development.

Lead and coach a regional field sales team to drive pipeline, close deals, and scale repeatable field sales motions. Spend significant time in-market, run disciplined pipeline and forecast reviews, hire and ramp AEs, use data to improve execution, and partner cross-functionally to deepen product-market fit and grow market share.

Handle 100% inbound calls to retain and sell EchoStar TV, internet, and wireless products using a consultative approach. Meet quota-based targets with uncapped commission, maintain customer relationships with integrity, and work from a required home office setup. Position includes paid training and benefits.

Develop, test, and validate Generative AI agents and data pipelines with automated testing and governance controls. Analyze complex problems, produce actionable insights, mentor junior associates, and collaborate with multidisciplinary teams to deliver AI-enabled client solutions while upholding professional standards and documentation.

Maintain and secure UNIX infrastructure while leading migration of legacy workloads to Azure. Build and manage CI/CD pipelines, automate system configuration with IaC and configuration-management tools, troubleshoot incidents, and operate containers (Docker, Kubernetes) across a hybrid cloud environment.