Top Remote Jobs in Charlotte, NC

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Lead large Oracle Field Service implementation projects as a Solutions Architect senior manager. Design and deploy Oracle Fusion Service and Field Service Cloud solutions, guide assessment and future-state planning, interact with senior clients, coach teams, apply delivery methodologies and accelerators, and drive continuous improvement.

Build and maintain Nexthink automations, remote actions, dashboards, and integrations (especially with ServiceNow) to enable proactive, preventative, and self-healing digital employee experience. Engineer data workflows, analyze telemetry, create dashboards and reports, and collaborate with IT support teams to reduce ticket volume and improve endpoint health and experience.

Design and deploy access controls, authorization policies, and automated lifecycle workflows on the Veza platform. Lead IAM architecture and integrations across cloud and SaaS, implement JML provisioning, govern non-human identities, build API-driven integrations, advise security leaders, and run customer-facing deployments from requirements to production.

Own full-cycle recruiting for interns and new graduates, plan and execute the summer internship program and events, build university partnerships, ensure exceptional candidate experience, and continuously improve early talent initiatives to drive retention and business alignment.

As a Customer Experience Representative, you will assist customers with billing, programming, and tech support while promoting DISH TV services. This role includes taking calls, engaging with customers, and ensuring high-quality service delivery.

Lead Apryse's Answer Engine Optimization and developer marketing: define AEO/GEO strategy, surface Apryse in LLM and AI search results, build developer community presence, produce technical content (code samples, integration guides), cultivate technical influencers, and align developer messaging with product and DevRel to drive pipeline and revenue.

Lead frontend architecture and implementation for a high-performance SPA and Node.js BFF. Solve algorithmic, concurrency, and memory challenges, optimize performance and builds, drive observability, security, and CI/CD, mentor engineers, and collaborate with product, UX, and SRE teams to deliver resilient, distributed real-time collaborative features.

The Field Marketing Scaled Programs Manager will design and optimize scalable marketing programs, analyze data for performance insights, and manage cross-functional collaboration and reporting.

Lead complex engineering engagements, architect AI-driven systems, design application patterns, mentor teams, and act as a trusted technical advisor to clients.