Top Remote Jobs in Charlotte, NC

Engage with clients to understand needs, drive onboarding and adoption, manage customer interactions, resolve issues, and use data analytics and CRM tools to improve satisfaction and retention while collaborating with teams and developing professionally.

Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; prepare trial reports; coordinate with counsel; ensure reserves and secure financial processing; identify SIU and subrogation opportunities; communicate with claimants and policyholders; oversee outside counsel billing and maintain claim file documentation.

Lead and manage software engineering teams: run agile processes, design and ship secure scalable APIs and services, guide architecture, manage technical debt, recruit and mentor engineers, and align work with company objectives.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Maintain and secure UNIX infrastructure while leading migration of legacy workloads to Azure. Build and manage CI/CD pipelines, automate system configuration with IaC and configuration-management tools, troubleshoot incidents, and operate containers (Docker, Kubernetes) across a hybrid cloud environment.

Lead design, build, automation, and modernization of enterprise virtualization and hosting platforms (VMware, OpenShift). Drive lifecycle management, capacity, VM provisioning, incident reviews, IaC and automation, vendor collaboration, and platform reliability across the environment.

Lead complex engineering engagements, architect AI-driven systems, design application patterns, mentor teams, and act as a trusted technical advisor to clients.

Serve as strategic HR advisor to Financial Services and Borrow/Operations Engineering leadership. Drive org design, compensation, performance management, employee relations, D&I, and development. Lead complex employee relations, provide executive coaching, use people analytics for data-informed decisions, partner with CoEs, and foster company culture and stakeholder relationships.

Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.

Handle 100% inbound customer calls to retain and upsell TV, internet, and wireless services. Meet quotas in a fast-paced call center, using consultative selling, and maintain high customer integrity while working full-time with variable hours.