Top Remote Jobs in Charlotte, NC

Provides bilingual English and Spanish customer service and technical troubleshooting by handling back-to-back phone calls. Assists customers with billing, programming, technical issues, and product or service questions while promoting relevant offerings. This full-time, work-from-home role includes paid training, company-provided equipment, and requires reliable wired internet, a distraction-free workspace, flexible scheduling, and residence in an eligible state.

Own Circle's monetization vision and translate it into pricing strategies across digital assets, identifying monetization opportunities and advising on product pricing. Build financial models and represent Circle in external discussions while driving alignment with executive leadership on significant pricing decisions.

Lead and oversee multiple multidisciplinary teams to architect, develop, deploy, monitor, and maintain full-stack AI solutions (including LLM integrations). Provide strategic and technical leadership, drive experimentation and CI/CD practices, ensure quality and stakeholder alignment, promote innovation, and mentor senior and junior team members to deliver business-aligned AI outcomes.

Handle inbound and warm sales leads remotely, consult with customers to recommend and sell Property & Casualty insurance, meet sales targets, complete paid licensing and training, maintain required remote workspace and internet standards, work specified weekday/weekend shifts, and provide excellent customer service.

Develop industry-relevant value narratives and business cases for strategic Financial Services customers. Partner with account teams to drive pipeline, calculate value estimates, and tailor executive storytelling. Design value KPIs for insurance use cases, build trusted C-suite relationships, and advise on messaging and GTM. Support revenue attainment, produce thought leadership, and integrate AI-driven approaches into transformation programs. Role requires travel and close alignment with cross-functional ServiceNow teams.

Own the business vision, roadmap, and requirements for MongoDB's PRM platform. Run stakeholder discovery, write BRDs/user stories, prioritize backlog, liaise with engineering and vendors, lead UAT, and drive change management and adoption. Track adoption and platform health, report progress to leadership, and continuously iterate based on data and feedback.

Lead MongoDB's global Partner Program end-to-end: design program architecture, tiering, incentives, and certification; manage a team of Partner Program Managers; partner with PRM, Sales, Enablement, and Digital/AI teams to operationalize and automate program rules; measure ROI and program-driven pipeline; and present program health to senior leadership.

Lead and scale a Quality Assurance team that validates and qualifies open-source leads for sales readiness. Own hiring, training, QA standards, KPI tracking, and process improvements while partnering with SDRs, Sales, and partners to drive pipeline impact.

Lead and coach a regional field sales team to drive pipeline, close deals, and scale repeatable field sales motions. Spend significant time in-market, run disciplined pipeline and forecast reviews, hire and ramp AEs, use data to improve execution, and partner cross-functionally to deepen product-market fit and grow market share.

Maintain and secure UNIX infrastructure while leading migration of legacy workloads to Azure. Build and manage CI/CD pipelines, automate system configuration with IaC and configuration-management tools, troubleshoot incidents, and operate containers (Docker, Kubernetes) across a hybrid cloud environment.

Lead complex engineering engagements, architect AI-driven systems, design application patterns, mentor teams, and act as a trusted technical advisor to clients.