Top Operations Jobs in Charlotte, NC

Manage workplace and facilities management operations, enhance customer experience, oversee services, manage financial activities, and lead vendor performance management.

This role involves advising leadership, creating strategic presentations, managing stakeholder relationships, and translating complex data into clear narratives to drive decision-making and organizational alignment.

Support securities lifecycle and low-complexity operations for alternative investments. Review and resolve basic issues, monitor daily securities and cash production, assist onboarding and reconciliations, gather data for resolutions, support process improvements and project implementations, and collaborate with internal and external partners to meet operational goals.

Support branch operations by processing teller transactions, resolving customer issues, completing operational tasks within policy, supporting branch manager with scheduling, identifying fraud/risk, educating customers on digital/mobile banking, and motivating the team to meet business objectives.

Lead enablement and training operations for Compliance Ops: manage rollouts, stakeholder coordination, training content and logistics, track risks/dependencies, and improve processes using approved AI tools and lessons learned to scale compliance programs.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Lead control management for Wholesale Lending Operations covering Commercial Banking; manage global coverage team, RCSA and control development, assess control weaknesses, partner with risk/compliance, drive remediation and governance across the lending lifecycle.

Lead strategic and operational functions for fraud and disputes operations. Oversee compliance, team development, process improvement, and manage vendor relationships.

The Senior Operations Processor will support wire transfers, resolve compliance issues, improve processes, and provide expert guidance in operations support initiatives.

The role involves executing derivative lifecycle events, supporting initiatives, updating procedures, and recommending process enhancements in FCM Clearing Operations.

The Lead Operations Processor oversees the Specialty Print team, ensuring operational excellence, mentoring staff, resolving issues, and implementing process improvements.

The Lead Securities Operations Specialist oversees complex operational tasks, leads improvement initiatives, manages account onboarding, resolves escalated issues, and collaborates with management to drive efficiency in securities operations.

Lead a team of ~10 underwriting support staff for Global Specialty Ocean Marine. Drive performance, process improvement, AI adoption, coaching, change management, business partnering, and operational metrics to meet organizational objectives while managing hiring, compensation, timekeeping, and staff development.

Support distribution center operations by performing clerical tasks, processing forms and reports, responding to inquiries, tracking operations metrics, maintaining spreadsheets/databases, and assisting warehouse and transportation leadership.

Lead enterprise-wide training strategy for financial services operations: assess capability gaps, design curricula (loan lifecycle, systems, AI/automation), build onboarding and certification frameworks, create scalable training content, and partner with Technology to enable system adoption and operational transformation.

Support VP of Training to design and deliver training for Financial Services Operations: gather process data, map workflows, create visual PowerPoint and digital learning content, leverage AI and e-learning tools, deliver workshops, and iterate materials based on feedback to improve onboarding and systems adoption.

Lead 24/7 operations across multiple Global Support Centers, manage incident response and root-cause analysis, oversee BAS, fire and communication systems, develop and train teams, maintain QA and reporting, and provide after-hours on-call escalation with fast response requirements.

The Operations Assistant will handle inbound products, coordinate shipments, assist in reporting, respond to customer inquiries, and support teamwork.

The National Venue Operations Lead drives operational excellence across NASCAR-owned tracks, enhancing the fan experience through efficient collaboration and standardization of practices with track management teams.

Lead strategy and execution for airline and hotel programs, manage supplier relationships and contracts, drive performance analytics and compliance, support travel policy governance, and implement travel technologies while partnering with stakeholders and senior leadership.

18-month rotational trainee program providing on-the-job learning in insurance operations, process improvement, project work, mentoring, and professional development to prepare participants for operational roles and leadership growth.

The BTR Regional Operations Manager coordinates day-to-day operations of Build to Rent communities, oversees multiple departments, and travels frequently to manage properties and ensure operational excellence.

This program offers recent graduates rotational assignments to develop skills in IT, data analytics, and project management, fostering leadership and technical acumen through mentorship and training.

Own end-to-end new business and operations for the Multi-Life product, lead and develop a cross-functional team, manage key accounts and escalations, track metrics and budgets, drive launch readiness, ensure compliance, manage risk and improve customer experience through VOC-driven operational changes.

Lead revenue operations strategy, optimize tech stack, manage forecasting and analytics, enhance sales enablement, and develop a high-performing team.