Top Tech Jobs & Startup Jobs in Charlotte, NC

Own full-cycle new-business sales for ERP software in the discrete manufacturing industry. Responsibilities include prospecting, territory planning, discovery, demonstrations, pricing, negotiation, closing, pipeline management in Salesforce, forecasting, and achieving revenue targets. The role partners with Solutions Engineering and sales leadership and requires consultative selling to business owners and executive decision-makers. This is a remote position with 30–40% travel and preferred Pacific Time Zone availability.

Build trusted GTM business intelligence by defining commercial metrics, analyzing performance across Sales, Marketing, Customer Success, Product, and Finance, diagnosing root causes, and delivering executive recommendations. Partner with data engineering and operations teams to integrate Salesforce, product, support, marketing, billing, and financial data. Evaluate AI-powered analytics capabilities and improve self-service decision-making.

Onboard customers migrating data to e-Automate and support post-implementation data projects. Lead requirements gathering, gap analysis, system configuration, testing, data migration, go-live activities, and post-go-live consulting. Coordinate with project managers, implementation consultants, customers, and software partners to manage timelines, scope, budgets, issues, and escalations. Improve implementation processes and provide project and activity reporting.

Coordinates and executes B2B demand generation campaigns, primarily webinars and trade shows. Manages speaker coordination, registration, promotion, testing, live-event logistics, follow-up, campaign workflows, project plans, and marketing calendars. Uses BigMarker, Marketo, Salesforce, and Asana while collaborating with marketing, sales, creative, content, digital, and product marketing teams. Tracks performance, reports results, identifies risks, and keeps multiple campaigns aligned with deadlines and stakeholder needs.

Lead customer implementations of the Deacom ERP platform from requirements gathering through go-live. Responsibilities include process reviews, fit-gap analysis, system configuration, solution design, testing, data migration guidance, user acceptance testing, reporting, KPI improvement, and ongoing consulting. The role serves as the primary customer resource, presents complex concepts clearly, and travels throughout the U.S. and Canada approximately 25% of the time, potentially reaching 50% during key project phases.

Advise batch and process manufacturing customers on production planning, scheduling, capacity, yield, waste reduction, quality, traceability, and operational improvement. Lead requirements gathering, fit-gap analysis, Deacom ERP configuration, testing, data migration, KPI development, and implementation activities. Serve as a trusted advisor to plant and operations leaders across regulated industries, traveling approximately 25% on average and up to 50% during key project phases.

Manages customer ERP implementation projects from scope definition through deployment and transition to support. Responsibilities include project planning, scheduling, budgeting, resource coordination, risk and change management, requirements facilitation, testing, training, stakeholder communication, and customer relationship management. The role oversees multiple concurrent projects, coordinates cross-functional teams, tracks deliverables, reports status to leadership, and ensures projects meet scope, timeline, budget, and customer expectations.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Drive expansion of ECI Bolt, a cloud-based scheduling and project management platform for trade contractors. Responsibilities include prospecting subcontractors, conducting discovery, presenting tailored software demonstrations, managing the full B2B sales cycle, negotiating contracts, closing deals, maintaining pipeline and quota performance, and coordinating client transitions with implementation and customer success teams.

Owns the vision, problem framing, roadmap, discovery, experimentation, instrumentation, and reusable workflow capabilities for one or more cross-industry value streams. The role develops AI-enabled product experiences, defines technical building blocks and quality standards, improves adoption and workflow economics, incorporates customer feedback into prioritization, and coordinates junior product managers or cross-functional pod leads without formal people-management responsibility.