Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads operational technology strategy, business requirements, UAT, release readiness, process improvement, and order-flow governance for Sales, Care, and Customer Success. Oversees more than 40,000 monthly customer orders, enterprise war-room coordination, fallout reduction, root-cause analysis, operational reporting, and cross-functional issue resolution. Manages technology and order operations teams while driving automation, customer experience improvements, fulfillment efficiency, and substantial cost savings.

Acquire new small enterprise customers and drive revenue through inbound leads, web conversions, outbound prospecting, and full-line product sales. Qualify leads, identify decision-makers, understand customer needs, present solutions, overcome objections, and manage proposals, contracts, sales funnel updates, and monthly goals. Build lasting customer relationships, monitor competitors, and collaborate internally to ensure smooth sales processes.