Top Tech Jobs & Startup Jobs in Charlotte, NC

Own business segment strategy, process design, persona journeys, requirements, and roadmap alignment for Cisco’s go-to-market ecosystem. Engage stakeholders and senior leaders, analyze current-state workflows, define future-state transformations, establish governance, and translate business needs into actionable requirements for CRM capability teams and technical product managers. Facilitate business activation and adoption programs across sales, customer success, renewals, and partner ecosystems.

Manage product supply planning and fulfillment for next-generation firewall products. Establish materials pipelines, optimize lead times, align build plans with demand, handle order escalations and allocations, support product lifecycle operations, balance supply and demand, monitor inventory metrics, and coordinate aging inventory, scrap, and excess-and-obsolete processes across stakeholders.

Pre-sales Solutions Engineer partnering with Account Executives to design, demo, and implement Cisco networking solutions (routing, switching, wireless, automation). Capture customer requirements, lead RFPs and PoCs, map technical solutions, maintain competitive knowledge, and influence product roadmaps across cross-functional teams.

Develop account-specific prospecting strategies, generate sales pipeline, conduct cold outbound prospecting, create campaigns, and identify customer initiatives. Collaborate with Sales and Marketing teams to engage prospects, communicate the value of Splunk SaaS solutions, identify decision-makers, and secure initial meetings across strategic, enterprise, and mid-market accounts.

Leads Splunk/Cisco Partner Solutions Engineering across the Americas. Manages and develops Partner Solutions Engineers, advances partner certifications and maturity, drives Data Fabric and AI adoption, creates enablement roadmaps, training, playbooks, reference architectures, and joint solutions, and supports demonstrations, proofs of concept, RFPs, and technical escalations. Establishes operational governance, measures partner impact, collaborates with product and engineering teams, and strengthens partner-led revenue and customer outcomes.

Lead assessment, diagnosis, and resolution of high-priority incidents in a 24x7 environment across network, collaboration, data center, and security. Run incident bridges, coordinate cross-functional teams, administer and automate monitoring and management tools (ServiceNow, Splunk, Cisco IQ), and recommend infrastructure and process improvements to maximize availability and security.

Leads workplace services and governance strategy across corporate real estate and facilities management. Manages complex procurement events, contract negotiations, vendor relationships, workplace deployments, and stakeholder alignment with Procurement and Legal. Uses AI-driven sentiment analysis, workplace metrics, and smart building technologies to improve employee experiences. Scales teams, resolves contractual and governance escalations, and drives workplace initiatives from strategy through market launch in a global matrix environment.

Provides technical pre-sales support for Cisco solutions in the U.S. public sector. Advises customers and partners, translates business needs into technical requirements, designs and presents solutions, leads technical sales engagements, manages virtual sales resources, supports account planning, and helps close opportunities. The role focuses on expanding accounts, displacing competitors, increasing market share, and partnering with account executives to generate revenue.

Serve as the technical lead in pre-sales for manufacturing customers, designing Splunk-based security and observability architectures, delivering demos and proofs-of-concept, translating technical telemetry into business value, collaborating with sales and product teams, building reusable assets, and presenting thought leadership at industry events.

Design and implement performance-critical software features for Cisco Phone and Room collaboration devices. Develop embedded and network-device applications using C and C++, with Python or Java for scripting, automation, application development, and integration. Build production-ready CI/CD pipelines, write automation tests, collaborate with cross-functional engineering teams, and support scalable software used by global customers.