Software Engineer

Meet the Team:

Meet the Compliance Automation and Engineering Team—a forward-thinking team of automation engineers, cybersecurity specialists, and technology innovators passionate about transforming the way work gets done. We design intelligent automation solutions that eliminate manual effort, streamline complex compliance and operational workflows, and enable teams to work smarter, faster, and with greater accuracy. By combining engineering expertise with a strong customer-first mindset, we partner across the organization to solve real business challenges through scalable tools, integrations, and process innovation. Our culture thrives on curiosity, collaboration, and continuous improvement, making us a team that values creativity, modern technology, and impactful problem-solving in a rapidly evolving digital landscape.

Your Impact

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices.

Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.

Responsibilities:

• Integrate AI capabilities into production applications using LLM APIs, AWS Bedrock, prompt workflows, embeddings, document intelligence, and semantic search.

• Design and implement RESTful APIs and backend services for automation, orchestration, and AI-driven workflows.

• Design, develop, and support cloud-native applications and automation services on AWS.

• Build backend services and intelligent automation workflows using Python and/or Node.js.

• Design and implement event-driven and serverless architectures using AWS services such as Lambda, API Gateway, EventBridge, Step Functions, SQS, and SNS.

• Develop secure and scalable data pipelines and service integrations across AWS and third-party platforms.

• Work with data stores such as PostgreSQL, RDS, DynamoDB, and S3 to support application and workflow needs.

• Automate deployments and infrastructure management using CI/CD pipelines and infrastructure-as-code practices.

• Monitor, troubleshoot, and optimize applications using CloudWatch, logging, metrics, and alerting tools.

• Collaborate with Product, Security, UX, and cross-functional engineering teams to deliver high-quality features and operational improvements.

• Participate in code reviews, testing, debugging, and production support.

• Maintain technical documentation, architecture notes, and deployment procedures.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field with 3+ years of professional software development experience.
• Hands-on experience integrating AI capabilities such as LLM APIs, AWS Bedrock, prompt engineering, embeddings, or retrieval-based workflows.
• Experience with AWS services such as Lambda, S3, API Gateway, EventBridge, Step Functions, SQS, SNS, RDS, DynamoDB, IAM, and CloudWatch.
• Experience with Python and/or Node.js backend development for cloud, AI-integrated, or automation-focused applications.
• Experience building automation workflows, background jobs, or event-driven processing pipelines.
• Familiarity with Git, CI/CD practices, and cloud deployment processes.

Preferred Qualifications:

• Experience with AWS Bedrock, Amazon Textract, Amazon Comprehend, OpenAI APIs, LangChain, LlamaIndex, or similar AI tooling.
• Experience designing and building RESTful APIs and integrating internal or external services.

• Experience building workflow orchestration, agentic systems, or AI-powered automation platforms.

• Hands-on experience with Docker, ECS, EKS, or containerized deployments on AWS.

• Experience with infrastructure as code using Terraform, AWS CDK, or CloudFormation.

• Familiarity with vector search, pgvector, OpenSearch, Pinecone, or similar retrieval technologies.

• Knowledge of secure coding practices, IAM design, secrets management, and audit logging.

• Exposure to compliance, GRC, risk, audit, or evidence management domains.
• Strong debugging, problem-solving, communication, and collaboration skills.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.