Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Account Manager manages key client relationships and supports operational projects for specialty drug benefit clients. Responsibilities include developing client solutions, resolving member escalations with call center support, gathering project requirements and timelines, managing client operational needs such as member letters, and participating in product development requirements gathering and QA. The role also supports compliance, culture, and learning programs.

Leads the proposal development function, managing a team responsible for RFPs, RFIs, best-and-final offers, retention bids, and sales documents. Oversees proposal strategy, content libraries, financial savings models, performance guarantees, risk identification, project coordination, and collaboration with subject matter experts. Provides consultative support to Sales while recruiting, mentoring, and developing high-performing teams. Requires proposal development expertise, healthcare or PBM industry experience, leadership, and large project management experience.

Develops business intelligence applications and data models using Qlik, SQL, and related tools. Performs ETL, data validation, analytics process improvement, and impact analysis for reporting changes. Provides data-driven insights, supports audits and legislative inquiries, leads stakeholder meetings, and mentors teammates as a business intelligence subject matter expert.

Develops and maintains business intelligence applications, data models, reporting scripts, and analytics solutions using Qlik, SQL, and related tools. Imports data from multiple sources, validates data integrity, assesses downstream impacts, supports user testing, and collaborates with business stakeholders and IT to improve reporting processes and deliver actionable insights.

Manages implementation projects for health plans and strategic employer clients, including PBM transitions, new service launches, and vendor changes. Responsibilities include client relationship management, requirements gathering, impact analysis, project planning, status reporting, issue escalation, go-live support, travel, and post-implementation reviews. The role requires coordination with internal subject matter experts and external clients, including potential government program stakeholders.

Leads a quality assurance automation team while remaining primarily hands-on. Responsibilities include designing and maintaining scalable automation frameworks for web, mobile, and API testing; planning and executing tests; integrating automation into CI/CD pipelines; improving QA processes; establishing standards; mentoring staff; managing resources; and supporting multiple Scrum teams. The role partners with engineering, product, and DevOps teams and requires cloud-native application testing experience.

Designs, builds, and operationalizes enterprise AI, generative AI, machine learning, and agentic AI solutions. Develops integrations, orchestration services, reusable tooling, deployment pipelines, monitoring, and governance controls. Partners with architecture, platform, data, and product teams to deliver scalable, secure, compliant AI capabilities across the organization.

Owns functional solution architecture and roadmap for Oracle Fusion Cloud ERP and ORMB. Leads requirements analysis, fit-gap assessments, process design, configuration decisions, integrations, reporting, controls, testing, upgrades, and platform governance. Partners with Finance, enterprise architecture, technical teams, Oracle, and third-party vendors to deliver scalable, supportable financial and billing solutions while minimizing customization.

Designs and governs enterprise AI architecture, including generative AI, agentic workflows, RAG, orchestration, integrations, governance, security, compliance, and AI operations. Establishes scalable reference architectures, platform strategies, responsible AI guardrails, lifecycle management, monitoring, and cost controls. Partners with enterprise architecture, engineering, data, and product teams to drive secure AI adoption across cloud services, APIs, and enterprise platforms.

Provides legal counsel and manages attorneys and paralegals supporting Archimedes. Responsibilities include advising on contracts, regulations, products, employment, intellectual property, financial offerings, real estate, licensing, compliance, and strategic initiatives. The role drafts and negotiates complex agreements, updates policies and templates, researches legal authorities, and ensures effective legal support aligned with organizational objectives.