Supports the claims team by managing a shared inbox, triaging requests, preparing first notices of loss, organizing claim documentation, maintaining records, coordinating meetings, compiling data, and handling ad hoc administrative tasks. The role requires strong organization, communication, prioritization, attention to detail, and comfort with digital tools. Insurance experience is not required, with opportunities to learn commercial claims and progress toward a Claims Specialist role.

As a Claims Support Specialist, provide expert guidance and manage claims for clients, optimizing resolution processes and advocating for their interests throughout.