Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead telecom-focused, process-first consulting engagements using ServiceNow to assess current-state operations, design future-state workflows (TSOM, TNI, TSM, ITSM, FSM), drive transformation roadmaps, define KPIs and governance, support pre-sales, and guide OSS/BSS integration and operational adoption across service, network, fulfillment, field, and customer domains.

Develop, train, and deploy machine learning models, and implement AI solutions using various frameworks and cloud services. Collaborate on data processing and visualization to drive insights.

The Forward Deployed AI Engineer will deploy AI solutions, work with clients on integration, and build prototypes while contributing to platform development.

Lead development of custom ServiceNow applications for work order management, scheduling and dispatch. Design and implement integrations (REST), enhance event rules and CMDB bindings, develop discovery and service mapping patterns, manage MID servers, and migrate/configure Service Mapping identification rules and patterns across environments.

The Vice President will lead the ServiceNow partnership in the Americas, focusing on pipeline generation, joint go-to-market strategies, relationship management, and program management to drive revenue and growth through the ServiceNow channel.

Lead architecture and delivery of Workday-to-ServiceNow HRSD integrations for enterprise clients. Design end-to-end solutions, define integration patterns, ensure data integrity and security, guide implementation teams, produce technical artifacts, and advise clients through HR transformation and delivery lifecycles.

The Account Executive will drive new business by managing sales and developing relationships within the ServiceNow ecosystem, focusing on consulting services in the cards, payments, and fintech sectors.

Lead enterprise-scale ITAM/HAM/SAM implementations on the ServiceNow Now Platform. Drive business process discovery, design, and value realization. Advise executives, mentor architects and analysts, align platform capabilities with outcomes, manage change, mitigate delivery risks, and contribute to playbooks and thought leadership.

Lead and execute organizational change management activities for ServiceNow and AI-enabled transformations: stakeholder and impact assessments, communications, training, governance, metrics, content/repository management, and adoption reporting across multiple programs.

The Agentic AI Product Manager will lead the AI product lifecycle, collaborating across functions to launch AI solutions integrated with ServiceNow, focusing on customer outcomes and market fit.