Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead end-to-end delivery of 2-3 large SaaS customer implementations, triage cross-functional issues, build repeatable tooling and processes, mentor teammates, and feed implementation learnings into Product and Engineering while advancing AI-enabled workflows.

Manage a 12–15 mid-market enterprise portfolio of Credit Union customers, lead executive onboarding, drive adoption and value realization, run QBRs/EBRs, surface data-driven insights, collaborate with product/implementation/support, and generate qualified expansion opportunities to grow ARR.

Own end-to-end onboarding implementations for credit union customers, driving project plans, status reporting, risk mitigation, and cross-functional accountability. Partner with implementation engineers and executive sponsors, prescribe product-led solutions, build methodology and process, and mentor teammates to scale implementation practices across the organization.

Owner of GTM systems and data infrastructure for Sales, Marketing, and Customer Success. Audit and stabilize GTM stack, build enrichment pipelines and integrations, enable automated outbound campaigns, attribution, intent signals, multi-channel orchestration, renewal risk scoring, and AI-driven workflows.

Own post-sale delivery and ongoing performance of credit-union-facing AI agents (Emma): design conversation behavior, run live testing and go-lives, monitor quality and drift, run executive business reviews, codify playbooks and monitoring, and build the operating model and team to scale the function.

Partner with GTM (Sales, Marketing, Customer Success) to own GTM financial models, forecasts, and reporting. Deliver KPI dashboards, variance analysis, board/QBR packages, and analyses that guide hiring, commission, and spend decisions. Embed with GTM leaders to influence investment and improve forecasting accuracy.

Lead technical sales efforts by designing solutions, configuring demos for consumer lending and deposits, running full sales cycles, owning technical discovery, introducing AI-enabled workflows, and acting as the default escalation for integration-heavy and compliance-sensitive deals.

Lead end-to-end month-end close, own balance sheet reconciliations and journal entries, improve accounting policies and controls, support ASC 606 analyses, manage audit PBCs, and mentor junior team members while partnering across finance and business stakeholders.

Drive new business by selling Clutch's digital lending, account opening, and AI products to large credit unions. Manage full sales cycle, navigate executive committees, and close high-value deals while collaborating with partners like TruStage.

Design end-to-end lending and loan-application experiences for borrowers and credit union operators. Lead discovery, research, prototyping (including AI-driven prototypes), and ship production-ready flows. Simplify complex, regulated workflows, create reusable design systems, collaborate with PMs and engineers, run research and usability testing, and raise design craft across the team.