Top Tech Jobs & Startup Jobs in Charlotte, NC

Contact insurance policyholders by phone, SMS, and email to schedule appraisal appointments, explain requirements, and address concerns. Assist homeowners with the ASSIST photo-capture app, including installation and technical questions. Maintain accurate work order statuses, prioritize assignments, meet productivity and turnaround goals, and communicate unusual situations to management. Provide responsive customer service to policyholders, agents, underwriters, and managers while handling multiple time-sensitive tasks.

Senior technical leader responsible for architecting and operationalizing generative AI across the enterprise. Drive end-to-end GenAI architecture, select models and agent frameworks, productionize RAG and agent solutions, ensure observability, guardrails, and cost optimization, integrate with AWS and DevOps toolchains, advise CXO stakeholders, shape AI strategy, and define governance and upskilling programs.

Lead strategic initiatives for major accounts in digital, data, and AI. Develop and implement account strategies, deepen executive client relationships, manage contract negotiations and renewals, collaborate cross-functionally to deliver integrated solutions, and drive upsell and cross-sell across high-value, multi-location (including international) accounts.

Perform physical and remote premium insurance audits: interview clients, investigate and review business records, prepare written audit reports, meet with owners to review findings, transmit reports to Quality Review, correct returned audits, and maintain accurate audit and business records.

Lead new-logo acquisition for payer clients, driving full sales cycle for large, complex deals. Position integrated AI, analytics, digital, clinical, and operational solutions; build executive relationships; manage pipeline; lead cross-functional solutioning, negotiation, closing, and post-win transition to ensure long-term account success and revenue growth.

Lead end-to-end sales and account growth for Data, Digital, and AI solutions in Insurance. Originate and close large, complex deals, build CXO relationships, orchestrate cross-functional teams, manage pipeline and financials, and scale long-term portfolio revenue.

Schedule and conduct premium audits with insured clients, collect and review required documentation, prepare accurate audit reports, communicate with insureds and internal stakeholders, and manage remote workload independently while meeting deadlines and quality and company standards.

Lead development of time-series and econometric models (ARIMA, VAR, state-space, WLS, panel data) and Bayesian probabilistic frameworks. Use causal inference and stochastic processes to produce actionable insights, work with large datasets on Databricks, communicate results to stakeholders, and mentor junior team members.

Perform remote premium audits: schedule and conduct audits with insured clients, collect and review documentation, prepare accurate audit reports, communicate with insureds and stakeholders, and manage workload to meet deadlines and quality standards.

Entry-level software developer supporting insurance client engagements. Participate in Agile ceremonies, assist with design, development, testing, troubleshooting, production support, and release activities. Collaborate with onshore/offshore teams, support automation and process improvements, maintain technical documentation, and attend a two-week on-site training in Indianapolis.