Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead design and implementation of credit card products, managing onboarding, account lifecycle, PRDs, data requirements, customer communications, integrations, and cross-functional alignment with technology, operations, compliance, and legal to ensure successful product launches and roadmap execution.

Manage end-to-end CRM lifecycle: strategy, audience segmentation, campaign build/deployment (email, SMS, push), QA, A/B and multivariate testing, lifecycle optimization, analytics, and cross-functional collaboration to increase fan engagement and lifetime value.

Handle escalated inbound calls and provider communications, research payer systems for refund/claim questions, log and return voicemails, monitor email/chats, escalate issues, meet quality/productivity standards, and comply with HIPAA.

Design and implement Infrastructure as Code and automation (Terraform, Bicep, ARM, CloudFormation). Build reusable modules, automate provisioning, and develop pipelines (Azure DevOps, GitHub Actions, Jenkins). Script in Python, PowerShell, Bash and use Ansible. Manage hybrid infrastructure across Azure, AWS, VMware and Windows Server, ensuring HA, DR, capacity planning and lifecycle. Enforce security baselines, Zero Trust, identity (Azure AD/Entra/AD), patching, vulnerability management, and compliance (SOC1/2, SOX, HIPAA, PCI, ISO27001).

Lead strategy, planning, execution, and optimization of paid digital media across search, social, display, video, programmatic, and emerging channels. Manage large media budgets, vendor/client relationships, analytics and reporting, and mentor a cross-functional paid media team to meet acquisition, retention, and revenue KPIs.

Prepare, review, and track outgoing audit letters; maintain Excel logs; respond to provider chats and emails; make outbound calls to verify contact details and portal use; escalate and report system/workflow issues; comply with HIPAA and meet quality and productivity standards to support the audit process.

Senior Business Analyst for insurance data and systems: elicit and document business/functional requirements, create BRDs/FRDs and user stories, perform SQL-based data analysis and source-to-target mappings, support testing (SIT/UAT), collaborate with stakeholders, data engineers, QA and delivery teams across end-to-end Agile project lifecycle.

Lead and own end-to-end delivery of enterprise Data & AI programs, define data strategy and architecture (lakehouse/warehouse), drive modernization, governance, data quality, metadata/lineage, and AI adoption. Manage client relationships, account growth, program budgets, delivery teams, and stakeholder communications to ensure on-time, on-budget outcomes.

Lead technical delivery for Life Insurance and Annuity clients: design solutions and architectures, produce technical design docs, mentor distributed teams, drive code quality and integrations (APIs), maintain mainframe and .NET codebases (COBOL, C#, DB2/SQL), and leverage AI tools (GitHub Copilot, Claude Code, custom agents) for automation and efficiency.

Design, deploy, automate, and support Cloudera Data Platform clusters and Hadoop ecosystem services. Build Ansible automation and CI/CD for provisioning, configuration, patching, monitoring, security integrations (Kerberos/LDAP/TLS), capacity planning, disaster recovery, and on-call operations to support data ingestion, processing, and analytics workloads.