Top Tech Jobs & Startup Jobs in Charlotte, NC

Plan and support enterprise-level client projects: develop scope and timelines, maintain documentation and trackers, define roles and escalation, support pilots and transitions, track status, run client check-ins, and identify operational gaps for process improvement.

Lead, mentor, and grow a software engineering team to deliver high-quality, scalable microservice-based solutions. Manage Agile processes, collaborate with Product, enforce engineering best practices, and drive continuous improvement in architecture, quality, and team performance. Participate in hiring, backlog planning, and drive measurable improvements in engineering execution.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.

The Client Success Manager (WasteX) owns end-to-end customer experience and value delivery for the WasteX program. Responsibilities include onboarding customers, building executive- and frontline-level relationships, driving ROI and retention, troubleshooting operational issues, and collaborating with internal teams to improve products and processes.