Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Customer Solutions Engineer supports SMB customers by providing technical expertise and solutions, managing projects, and enhancing customer satisfaction with the Plume platform.

The Sr. Product Manager will lead the development of Business Intelligence solutions, engaging with stakeholders, managing product life cycles, and collaborating with teams to ensure high-quality product performance and enhancements.

This role involves providing technical support to SMB customers, solving complex problems, managing projects, and collaborating with various teams to enhance the Plume platform.

Lead all B2B marketing efforts for Plume's SaaS platform targeting broadband providers, focusing on messaging, operations, and growth strategies.

The Incident & Problem Manager leads incident responses and problem management for production systems, ensuring continuous improvement and minimal service disruption.

Provide technical support for SMB customers, solve complex problems, manage projects, and coordinate with cross-functional teams to ensure customer satisfaction with Plume's services.

The Sr. Customer Success Manager will manage post-sale relationships with SMB clients, drive product adoption, and foster long-term partnerships, ensuring customer satisfaction and business outcomes.

Manage the design and development of business intelligence solutions for ISPs, collaborating with stakeholders and cross-functional teams, while ensuring product quality and performance.