Top Tech Jobs & Startup Jobs in Charlotte, NC

Own strategic relationships with enterprise SaaS customers, driving adoption, measurable value, customer health, retention, renewals, and expansion. Lead executive business reviews, success planning, escalations, forecasting, and cross-functional coordination across Sales, Support, Product, and Professional Services. Manage complex financial-services accounts and translate technical capabilities into business outcomes while maintaining commercial accountability for portfolio performance.

Own product marketing for the Platform and Data portfolio, including positioning, messaging, launches, enablement, migration tooling, website content, partner marketing, and competitive intelligence. Translate technical infrastructure and AI capabilities into compelling narratives for sales, prospects, analysts, and the US market. Partner with Product, Sales, and technology partners while shaping launch processes and using AI-assisted workflows.

Conduct account research, identify decision-makers, and engage prospects by phone, email, LinkedIn, and industry events. Qualify inbound leads, understand prospect needs, prepare meetings for account executives, and book sales meetings. The role includes structured sales training, coaching, and ongoing learning about financial crime, compliance, and regtech.

Owns manual account provisioning and deactivation for e-commerce trial and paying customers. Provides access-related customer support, troubleshoots provisioning issues, escalates systemic bugs, documents repeatable workflows, uses AI tools for customer communications and data analysis, and identifies opportunities for automation. Also flags potential competitors and partners requesting trial access.

Lead the global revenue marketing strategy for a B2B SaaS company, integrating demand generation, ABM, digital, web, lifecycle, events, partner marketing, and growth programs. Build and lead a global marketing organization, generate predictable pipeline, accelerate acquisition and conversion, optimize campaigns through experimentation, and partner with Sales, Customer Success, Product, Communications, and Marketing Operations to drive measurable commercial results.

Lead full new-business sales cycle for fintech, banks, and payments: build territory strategy, generate pipeline with a BDR, qualify and negotiate complex deals, close net-new logos, and provide market feedback to product teams. Consistently exceed new-business quota while mentoring junior sellers and operating in an entrepreneurial, cross-functional environment focused on financial crime prevention.