Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and own Help Scout's paid and performance marketing strategy to grow signups and revenue. Manage channel mix, creative, bidding, and budget allocation; evaluate new channel investments; partner with Sales/RevOps to tie paid spend to pipeline; align paid and organic acquisition; own AI-driven discovery presence; run rapid experiments; and build a 12–18 month roadmap for scaling the function.

Lead product marketing strategy and positioning for a B2B SaaS/AI platform. Build and scale the product marketing function, enable sales and support, drive competitive intelligence, own major product launches, and represent the product externally through content and thought leadership. Coach and grow at least one direct report.

Lead the Intelligence product group (Agent and Signal) end-to-end: set vision and roadmap, monetize outcomes, ship AI-powered features, partner with GTM/CS, engage customers for trust and adoption, and hire/coach PMs while driving revenue and technical strategy.

Lead the Conversations product group (Inbox and Copilot) end-to-end: set vision and roadmap, own monetization, ship AI-powered workspace features, partner across Autonomy, GTM, and CS, spend time with customers, and hire and coach PMs while driving revenue and product craft.

Lead full-funnel marketing for a product-led B2B SaaS company, owning revenue KPIs and managing Brand & Content, Performance, and Product Marketing. Drive a new strategic narrative and upmarket motion, apply AI and data to decision-making, align with Product/Sales/RevOps, and build modern marketing systems, planning rhythms, and execution to scale growth.

Build end-to-end, customer-facing AI features with a frontend focus: implement LLM-backed flows (RAG, embeddings, agentic tool-calling), craft fast accessible UIs in TypeScript/React, instrument evaluation/guardrails and production monitoring, stay close to customers, and own outcomes from design through production.

Build customer-facing intelligence features end-to-end with a frontend focus using TypeScript and React. Ship production-grade LLM capabilities (RAG, embeddings, prompt engineering), ensure reliability, observability, accessibility, and stay close to customers to measure outcomes.

Build end-to-end, customer-facing AI features with a frontend center of gravity: implement LLM-backed flows (RAG, embeddings, agentic tool-calling), craft fast accessible UIs in TypeScript/React, instrument evaluation and monitoring, and own outcomes from design through production and customer feedback.

Own the Growth product vision, roadmap, and execution across signup, onboarding, activation, trial-to-paid conversion, and in-product expansion. Build high-tempo experimentation, growth models, metrics, playbooks, and frameworks. Partner with design, engineering, product, marketing, sales, and CS to drive discovery, adoption, pricing input, and scalable growth capability. Spend time with customers and data to turn insights into high-impact initiatives.

Build and evolve a large-scale search and reporting platform: design and implement streaming data pipelines, improve search relevancy and indexing, scale systems 10x, control costs, ensure production readiness (testing, monitoring, reliability), support escalations, and collaborate on architecture, code reviews, and hiring.