Top Tech Jobs & Startup Jobs in Charlotte, NC

The Staff Software Engineer will build and scale machine learning systems for personalization, collaborating with teams to enhance project quality and performance.

Build and improve distributed data applications powering large-scale audience segmentation and personalized messaging. Own well-scoped features end to end, including design, implementation, testing, deployment, and operation. Collaborate with engineering, product, and design teams while developing expertise in distributed systems, data pipelines, real-time processing, databases, and platform performance.

Lead partner integration messaging and go-to-market for technology integrations. Build launch playbooks, craft content and co-marketing assets, enable partners and internal teams, drive integration adoption, identify case studies, and coordinate with Product, Partnerships, CS, and Marketing to amplify "better together" stories.

The Principal Product Marketing Manager will define AI-focused narratives, lead omnichannel storytelling, and own go-to-market strategies while aligning with senior leadership and cross-functional teams to drive success in product marketing.

Own strategic customer relationships throughout implementation and the full client lifecycle. Lead consultative account strategy, customer meetings, usage analysis, renewal forecasting, risk management, product adoption, expansion, and revenue retention. Collaborate cross-functionally with engineering and product teams to translate customer feedback into requirements and solutions. Develop account plans, identify growth opportunities, and represent the company at customer events.

Leads a backend engineering team responsible for scalable, reliable systems. Balances people management, technical direction, architecture, and execution; hires, coaches, and develops engineers; guides complex initiatives from design through production; and partners with Product and Engineering stakeholders to improve system reliability, performance, maintainability, and team productivity.

Execute and optimize cross-channel retention marketing (SMS, email, push) for large brands using the Attentive platform. Build campaigns, journeys, segments, and reports; collaborate with CSM, Support, and Professional Services to drive customer adoption, measure key metrics, provide creative solutions, and maintain documentation and internal workflows.

Serve as the primary FP&A partner for G&A functions, owning annual budget and rolling forecasts, headcount modeling, KPI definition, monthly business reviews, variance and driver analysis, financial modeling for investments, partnering with Accounting, and improving planning processes and tooling (Anaplan, NetSuite, Excel, AI-assisted workflows).

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

As a GTM Engineer, you'll build automation solutions, streamline workflows, enhance data quality, and implement AI tools to improve Sales and Customer Success operations.