Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage Zendesk's community programs, focusing on user engagement, cross-functional collaboration, and community insights to drive retention and growth.

The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.

Lead design and development of enterprise data platform, overseeing data services and pipelines, ensuring reliability and governance, mentoring teams, and optimizing processes.

Lead partner technical enablement for Zendesk's Contact Center solutions, ensuring partners are equipped for successful implementation and reselling, while driving innovation and best practices in contact center technologies.