Top Tech Jobs & Startup Jobs in Charlotte, NC

Develops and maintains Power BI dashboards and data models, defines KPIs with stakeholders, validates data accuracy, and collaborates with Data Engineering on optimized analytical models. The role documents data lineage and reporting assumptions, supports self-service BI through communications and training, and automates manual reporting processes. It requires SQL, Power BI, DAX, Power Query, data modeling, and data warehouse knowledge, plus strong communication and cross-functional collaboration skills.

Own retention, renewals, churn mitigation, and expansion for a portfolio of complex enterprise SaaS customers. Lead commercial negotiations, account planning, forecasting, risk mitigation, and growth initiatives involving payments and new messaging use cases. Partner with Customer Success, Sales, Payments, Product, Marketing, Finance, and leadership to drive adoption, revenue retention, expansion ARR, and customer outcomes while maintaining accurate Salesforce data and forecasts.

Manage a ~50-account portfolio focused primarily on revenue retention and renewals, with secondary responsibility for account expansion via payments and new messaging use cases. Partner with Customer Success and cross-functional teams to identify at-risk accounts, execute retention plans, drive adoption, forecast renewals, and deliver measurable ARR outcomes.

Solutions by Text is seeking candidates across technical and business roles to join their remote-first team in the fintech and SaaS sector. They're focused on communication solutions for regulated industries and value innovation, collaboration, and growth.