Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage critical IT incidents from escalation through restoration by facilitating crisis bridges, coordinating technical resources, tracking incident records, and communicating with stakeholders. Manage associated problem tickets, support root-cause and mitigation analysis, document post-incident details, maintain metrics, and assist with after-action reporting. The role requires strong organization, prioritization, communication, analytical ability, and understanding of technical software and hardware issues.

Manages multiple complex Oracle Health revenue cycle projects from initiation through stabilization. Responsibilities include project planning, scheduling, budgeting, forecasting, risk mitigation, vendor and stakeholder management, executive reporting, PMO governance, change management, and mentoring junior team members. The role partners with hospital executives, clinicians, analysts, vendors, and enterprise PMO teams to deliver high-visibility healthcare system initiatives.

Leads the design, implementation, support, and optimization of enterprise wireless technology solutions. Manages complex configurations, integrations, enhancements, troubleshooting, testing, release validation, and technical documentation. Provides mentorship and collaborates with technical teams and business stakeholders to maintain reliable, high-performing wireless infrastructure. The role requires expertise in Cisco wireless platforms, Wi-Fi standards, RF engineering, authentication, enterprise switching, RTLS, BLE, and wireless surveys.

Leads the design, development, integration, modernization, automation, and optimization of complex enterprise healthcare applications. Architects data pipelines and interfaces, manages upgrades and performance tuning, partners with architecture and security teams, establishes technical standards, and mentors engineers. The role requires expertise in healthcare interoperability, enterprise application architecture, scripting, deployment pipelines, security, scalability, and regulatory compliance.

Configure and maintain ServiceNow Discovery, MID Servers, credentials, CMDB structures, CI relationships, reconciliation rules, and CSDM compliance. Troubleshoot discovery issues, integrate external data sources, support Service Mapping, monitor data quality, develop dashboards, and contribute to audits, upgrades, and lifecycle management. Collaborate with architects, infrastructure teams, and application owners to ensure accurate visibility into IT assets and services.

Gathers and translates business requirements into functional specifications for ServiceNow solutions. Supports module design, implementation, integrations, vendor evaluations, feasibility assessments, project tracking, resource coordination, business readiness, communications, change management, and workflow improvements across enterprise portfolios.

Leads advanced analytics, machine learning, statistical modeling, and NLP solution development using healthcare and operational data. Builds scalable pipelines, visualizations, and deployed models on Google Cloud Platform, translates findings for clinical and executive leaders, designs experiments, and establishes performance metrics. Requires collaboration across clinical, technical, and data engineering teams, with occasional on-site travel for executive presentations.

Leads exposure management and vulnerability management across cloud, hybrid, SaaS, applications, APIs, certificates, domains, and shadow IT. Identifies, validates, prioritizes, and reports vulnerabilities, misconfigurations, leaked data, and other cybersecurity risks. Designs and implements security solutions, supports remediation and penetration testing, integrates threat intelligence, advises on security architecture, and mentors team members. Requires advanced cybersecurity expertise, cross-functional collaboration, and knowledge of security frameworks and technologies.

Lead architecture, design, and strategy for an enterprise Cisco Webex Dedicated Instance UC platform. Build and operate scalable, secure voice/video/messaging solutions (CUCM, Unity, Expressway), drive integrations with on‑prem/cloud systems and contact centers, own troubleshooting and lifecycle management, define standards and governance, mentor engineers, and act as senior technical escalation for global UC incidents.

Lead an Automation Center of Excellence to build and maintain IaC, automation pipelines, and configuration management across colo and multi-cloud (Azure, GCP, OCI). Drive standardization, governance, security controls, CI/CD integration, incident management, GitOps and policy-as-code adoption. Mentor team members, manage vendor relationships, measure automation KPIs, and provide executive reporting. Participate in on-call rotation and work outside normal hours as needed.