Top Tech Jobs & Startup Jobs in Charlotte, NC

As VP of Product & Solution Marketing, you will shape strategy, influence market perception, manage go-to-market plans, and drive revenue growth for enterprise identity solutions.

The Senior Principal Value Advisor at Ping Identity will advise clients on business value from cybersecurity solutions, collaborate with sales and product teams, and contribute to revenue growth strategies through value realization and executive engagement.

Lead and own Ping's internal IAM architecture and roadmap for WIAM and CIAM. Design, implement, operate, and improve identity platforms (SSO, MFA, federation, provisioning), define role/access models, troubleshoot complex auth and provisioning issues, drive governance and access reviews, maintain lab/test environments, and partner with product, IT, security, HR, and engineering to adopt new Ping capabilities.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

The Senior Sales Engineer at Ping Identity will engage with customers to demonstrate solutions, deliver technical presentations, and act as a trusted advisor, utilizing expertise in Identity and Access Management technologies.

As a Senior Sales Engineer, you'll deliver pre-sales activities, act as a technical expert, and develop relationships with customers, showcasing Ping Identity's solutions.

Lead executive relationships and consultative engagements to drive customer value, retention, and digital transformation. Orchestrate account strategy, run strategy workshops, mitigate renewal risk, align cross-functional resources, and use data-driven insights to accelerate sales and ensure long-term client success.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.

As a Senior Technical Support Engineer, you'll troubleshoot complex identity solutions for premium customers, manage escalations, and mentor teammates while ensuring SLAs are met.

The Manager of Customer Success leads a team responsible for customer success in the Eastern region, focusing on renewals, churn, and expansion while collaborating cross-functionally to enhance customer experience and ensure predictable outcomes.