Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead mid-complexity strategic sourcing and contract negotiations, collaborate with Legal, Compliance, IT and business stakeholders, manage RFI/RFP processes, evaluate vendors, ensure regulatory and policy compliance (HIPAA, HITECH, CMS), draft and negotiate contracts, produce executive summaries and management reporting, and drive process improvements and vendor accountability.

Lead end-to-end strategic sourcing and contract negotiations for mid-to-high complexity acquisitions. Collaborate with Legal, Compliance, IT and business stakeholders, manage RFI/RFP/RFQ processes, evaluate vendors using scoring matrices, and draft/execute contracts ensuring regulatory and risk compliance (HIPAA, CMS, FEP). Drive process improvement, vendor accountability, and produce executive summaries and management reporting to support decision-making.

Design, operate, and evolve multi-cloud and hybrid network architectures (AWS/Azure/GCP). Lead connectivity, segmentation, routing, security enforcement, observability, automation (IaC), incident response, and mentor engineers. Manage enterprise switching/routing/wireless platforms, troubleshoot complex issues, and participate in on-call rotations and audits.

Perform advanced data extraction and statistical analysis using SQL, SAS, R or Python; develop reports, KPIs, and dashboards; mentor team members; communicate findings to business partners and support operational decision-making.

Provide senior consultative support for network business operations and program management, leading complex initiatives from design to implementation, advising leadership, developing processes and tools, using data to prioritize high-value efforts, managing stakeholders, communications, and occasionally supervising a small team.

Lead teams and manage a portfolio of network development, management, and operations programs. Ensure regulatory compliance (CMS, AHCA, NCQA, BCBSA), implement scalable processes, manage budgets (~$3.5M/project), coordinate cross-functional stakeholders, maintain provider/network documentation, and support sales RFI/RFP and reporting activities.

Lead enterprise consumer social strategy, governance, and platform portfolio across five brands. Build content architecture, publishing standards, and scalable response operations. Enable business units through cross-functional partnership, measurement linking social activity to business outcomes, and pilot emerging platforms. Manage a small team and oversee tools, compliance, and escalation protocols.

Lead cross-channel customer experience analysis by combining quantitative and qualitative signals (NPS/CSAT/CES, contact center, digital analytics, transactional and complaint data). Design and run deep-dive investigations, translate findings into operational recommendations, coach analysts, partner with channel owners, and maintain measurement and narrative standards to drive quarter-over-quarter operational change.

Lead enterprise customer segmentation and personalization analytics: design and run segmentations, interpret results, recommend activation strategies, partner with marketing and audience owners, track campaign performance, and coach analysts to maintain segmentation standards across the activation lifecycle.

Manage an actuarial team and produce actuarial analyses for pricing, reserves, trend analytics, gross margin and financial reporting across ACA, Medicare, and Group lines. Participate in rotational assignments, represent actuarial in cross-functional workgroups, and support pricing, reporting, and analytic initiatives.