Top Tech Jobs & Startup Jobs in Charlotte, NC

Processes high-volume lockbox transactions, including sorting mail, batching checks and documents, scanning, data entry, image reassociation, storage preparation, and outgoing mail. Follows client instructions, internal controls, security protocols, and banking regulations while meeting productivity and deadline standards. Performs end-of-day procedures, escalates issues, and supports administrative operations. Requires accuracy, dependable attendance, flexibility, basic Microsoft proficiency, and the ability to pass background and drug screenings.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Administer and support enterprise IBM identity and access management environments, including TIM/ITIM, TAM/ISAM, WebSEAL, LDAP, and WebSphere. Manage identity lifecycles, provisioning, reconciliation, authentication, authorization, RBAC, certificates, and secure integrations. Troubleshoot provisioning, LDAP, WebSEAL, SSL/TLS, and application-server issues; monitor systems and logs; and provide L2/L3 production support for critical IAM applications.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.

Processes insurance and customer transactions by reviewing, validating, updating, and entering information across multiple systems. Maintains records, resolves discrepancies, routes exceptions, and meets productivity, accuracy, turnaround-time, and service-level standards. The role requires compliance with privacy and regulatory requirements, collaboration with internal partners, and adaptability in a high-volume production environment.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.