Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads presales discovery, solution demonstrations, presentations, proposals, and RFP/RFI responses for insurance software and geospatial analytics solutions. Partners with sales, product marketing, cloud operations, and professional services teams to translate insurance requirements into technical solutions, explain business value, support customer integrations, and facilitate post-sale transitions. The role also contributes to competitive intelligence, industry events, and customer migration guidance.

Manage assigned system integrator and technology partners throughout their lifecycle, including onboarding, operational support, deal registration, pipeline management, renewals, agreements, referrals, and performance reviews. Coordinate partner-led marketing and sales initiatives, maintain Salesforce PRM records, analyze metrics, create documentation, and improve partner operations. Develop AI-driven automation to increase efficiency and enhance partner experiences. The role requires cross-functional collaboration, partner enablement, process management, and enterprise SaaS expertise.

Leads the product management organization, defining product vision, strategy, roadmaps, and lifecycle execution. Partners with Engineering, Sales, Marketing, Customer Success, Finance, and executives to drive innovation, launches, customer value, and profitable growth. Oversees market research, product business cases, prioritization, pricing, packaging, positioning, product performance, and team development. Requires strong insurance-industry knowledge, web-based product leadership experience, Agile and Scrum expertise, and data-driven decision-making.

Leads requirements discovery and business-side integration projects for complex customer implementations. Develops business, functional, and nonfunctional specifications; supports system design, configuration, testing, UAT, training, estimation, and customer documentation. Advises clients and project teams, contributes to pre-sales and RFPs, mentors analysts, reinforces business analysis methodologies, and serves as a subject matter expert across multiple areas.

The Senior Business Analyst gathers and documents commercial insurance requirements, translates business needs for technical teams, and supports software delivery. Responsibilities include facilitating workshops, analyzing processes, defining acceptance criteria, supporting testing and user acceptance testing, coordinating defect resolution, maintaining traceability, reporting project risks and quality metrics, and participating in system design and configuration. The role requires commercial insurance expertise, stakeholder communication, analytical skills, and occasional travel.

Manage and grow relationships with medium to large commercial insurance carriers using Insurity’s Decisions Suite. Serve as the primary customer contact, lead business reviews and onboarding, monitor satisfaction and churn risk, resolve escalations, drive product adoption, and identify retention, upsell, and cross-sell opportunities. Coordinate cross-functional enhancements, prepare customer presentations and statements of work, ensure contract and billing accuracy, mentor team members, and support continuous improvement.