Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads product operations for an assigned Product leader, addressing ambiguous business and product problems through data-informed analysis. Drives cross-functional outcomes across discovery, roadmap planning, go-to-market, and post-launch activities. Aligns stakeholders on metrics, telemetry, and KPIs; synthesizes customer, stakeholder, and performance data into recommendations; promotes AI adoption; standardizes product operations practices; and coaches product teams through training, templates, and documentation.

Leads and develops a Solution Consulting team supporting the Applied Epic portfolio. Responsibilities include coaching consultants, partnering with Sales, overseeing product demonstrations, supporting strategic deals, coordinating executive client engagements, aligning with Product and Marketing, and ensuring implementation handoffs. The role requires insurance or SaaS expertise, pre-sales experience, people management, AI product knowledge, and up to 50% nationwide travel.

Support and optimize People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improve workflows through automation and self-service solutions, partner with cross-functional teams and vendors, maintain documentation and audit-ready controls, and lead operational improvement initiatives. Analyze service trends and drive adoption of new processes and tools.

Lead UX research and design for B2B/SaaS insurance products: create wireframes, mockups, and prototypes; run user research and usability tests; use analytics to measure outcomes; collaborate with product and engineering to implement consistent, validated UX solutions.

Defines and executes strategy for benefits products, leading roadmaps, prioritization, release planning, market research, and customer adoption. Partners with engineering, UX, sales, service, customers, and leadership to deliver workflow automation, integrations, AI-driven solutions, and data-informed product improvements. Develops requirements, user stories, business cases, and design specifications while mentoring junior product team members.

Sell connectivity, data solutions, and AI-powered risk digitization software to insurance carriers and MGA clients across Canada. Responsibilities include developing strategic account plans, acquiring new logos, expanding existing accounts, managing executive relationships, negotiating renewals, forecasting sales, gathering market feedback, and meeting or exceeding quotas. The role uses a consultative solution-selling methodology and involves virtual, telephone, onsite, and industry-event engagements.

Lead portfolio strategy and operating layer for Product and Engineering: build prioritization frameworks, connect roadmaps to financial goals, define reporting/metrics for E-Team and Board, and drive cross-functional initiatives and decision-making.

Provides consultative pre-sales support for insurance software solutions. Develops product demonstrations, coordinates client site visits, prepares proposals, responds to customer requirements, and collaborates with sales and supporting teams throughout the sales cycle. Uses insurance industry and technology expertise to align client goals with product capabilities and demonstrate business value. Requires up to 25% North American travel.

Lead and grow a global data engineering team while establishing foundational data platforms and engineering standards. Design and oversee GCP-based pipelines, medallion data models, DataOps, monitoring, SLAs, CI/CD, governance, and data quality practices. Drive AI adoption across engineering workflows and build reliable, AI-ready data. Partner with business and technology stakeholders to prioritize roadmaps, deliver scalable solutions, and support data democratization.

Leads the HR technology strategy, roadmap, and HRIS team. Oversees UKG Pro, workforce management, benefits administration, system integrations, HR data infrastructure, security, governance, and reporting. Partners with IT, Data, Finance, Recruiting, Compensation, and People Operations on implementations, acquisitions, and technology initiatives. Establishes scalable processes and documentation while developing HRIS professionals and external partners.