Top Tech Jobs & Startup Jobs in Charlotte, NC

Implement and support benefits-related software (low-to-moderate complexity) including configuration, testing, QA, troubleshooting, training, and customer communication. Collaborate with account teams, carriers, and vendors, and provide post-implementation support.

Lead Team Resources strategy and manage TR Business Partners across the retail segment. Drive organizational design, workforce planning, talent acquisition, performance management, compensation, compliance, M&A integration, and leader development. Partner with finance, legal, and senior leaders to optimize growth, retention, and scalable operations while coaching leaders and ensuring consistent, high-impact HR practices.

Promotes and sells assigned insurance coverage through phone, email, mail, and fax. Prioritizes leads, presents quotes, closes sales, facilitates applications and underwriting, records activities in the CRM, and services clients during their first year of coverage. Builds customer relationships while meeting territory-based sales goals and gathering market intelligence.

Promote and renew insurance coverage for existing clients through phone, email, mail, and fax. Facilitate applications and underwriting, present quotes, close sales, sell ancillary products, document activities in the CRM, answer coverage questions, and maintain client relationships. The role requires an active Property and Casualty insurance license and involves supporting other account representatives as needed.

Own data quality across systems by designing validation rules, reconciliation processes, profiling workflows, and quality controls. Investigate discrepancies to identify root causes, apply statistical methods to detect anomalies, evaluate machine learning model outputs, and communicate findings to technical and non-technical stakeholders. Partner with engineering, BI, and business teams to establish data quality standards, metrics, controls, and reporting practices.

Handles customer and retailer communications throughout furniture protection-plan claims, including claim creation, documentation review, coverage decisions, technician authorization, parts ordering, settlements, complaints, and follow-up. Monitors open claims, processes technician updates, supports retailer portal guidance, and facilitates service solutions. Requires strong communication, computer proficiency, customer service skills, adaptability, accuracy, and teamwork. The role is remote after an initial 90-day in-office period, with possible onsite training or meetings.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.

Manages high-volume SSDI claim interactions by communicating with clients, colleagues, and government agencies; reviewing claim files; completing applications and documentation; handling phone queues; and supporting Client Advocates. The role requires accurate data entry, confidentiality, sound judgment, organization, empathy, and strong telephone communication. It includes paid training and is designed to develop employees into independent Client Advocates.

Analyze and model property catastrophe reinsurance treaties using catastrophe modeling platforms. Prepare and validate exposure data, execute models, interpret risk metrics, develop scenarios, and identify portfolio risk drivers. Support underwriting, actuarial pricing, placement, renewals, and management decisions through clear reporting. Participate in model validation, calibration, research, and development while collaborating with underwriters, actuaries, and other stakeholders.

Leads national financial analytics strategy for a pharmacy consulting practice, managing actuaries and analysts while overseeing PBM financial models, pricing analyses, forecasting methodologies, and proprietary analytics platforms. Advises leadership and clients on contracts, rebates, utilization, specialty drug trends, and total cost of care. Drives team development, process standardization, quality governance, product innovation, and thought leadership across pharmacy benefit financial analytics.