Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, build, and lead AWS-based contact center solutions (Amazon Connect, Salesforce Service Cloud Voice). Develop integrations, implement CloudFormation/Lambda, apply IaC and CI/CD, perform code reviews, provide technical advisory, documentation and training, and ensure secure, scalable architectures.

Lead CLM solution architecture and presales for Ironclad, DocuSign, Conga or Salesforce Contracts. Advise customers on tradeoffs, drive delivery quality, manage teams, write SOWs, oversee SDLC and program management, obtain CLM certifications, and travel up to 25% for projects and events.

The Salesforce Solution Architect is responsible for implementing Salesforce Revenue Management projects, leading business process discovery, and designing scalable solutions across Salesforce platforms, ensuring alignment with best practices while managing architectural oversight throughout the delivery lifecycle.

Design end-to-end user experiences for Salesforce and AWS platforms (Experience Cloud, Agentforce, Amazon Connect). Lead client discovery and design sessions, create personas, journeys, sitemaps, wireframes, visual and conversational designs, maintain design systems, collaborate with developers and QA, and demonstrate business impact through storytelling.

The Salesforce Technical Architect will design dashboards, develop dataflows, and establish best practices for reporting on the Salesforce platform, leading technical implementations and integrating with other applications.

As an AWS Technical Architect, you will ensure customer success with Amazon Connect solutions, conduct technology assessments, educate clients on AWS, and manage technical teams. You'll translate customer needs into effective designs, oversee project deliverables, and provide training while driving best practices in contact center design.

Customer-facing technical architect for Field Service, designing reports, dashboards, and Einstein Analytics dataflows/lenses. Translate business reporting needs into technical specs, establish best practices and deployment standards, and support integrations and platform architecture across Salesforce and cloud platforms.

Lead design and implementation of Salesforce Revenue Cloud/CPQ/Billing solutions, optimize Quote-to-Cash processes, manage integrations and migrations, engage stakeholders, guide technical teams through delivery, and recommend continuous improvements to drive revenue operations and financial accuracy.

Lead the Revenue Cloud/Billing & AI Sales solutions engineering practice: drive GTM, lead pre-sales discovery and complex demos (CPQ, Subscription Management, pricing engines), architect Agentforce/AI-enabled sales solutions, scope technical proposals and SOWs, act as technical liaison across sales/delivery/product, and provide product feedback while mentoring the team and staying current on Salesforce and autonomous AI innovations.

As a Salesforce Technical Architect focused on Data & AI, you'll design and implement solutions using Salesforce Data 360, oversee technical projects, collaborate with various stakeholders, and mentor junior staff to drive AI innovations.