Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead the architecture, technical strategy, and roadmap for Microsoft's Windows ML compiler stack. Design high-performance compiler infrastructure, execution engines, optimization frameworks, and developer tools supporting CPU, GPU, and NPU workloads. Drive NPU enablement, graph optimization, scheduling, memory management, code generation, and hardware abstraction. Partner with silicon vendors and internal teams, influence AI hardware and platform strategy, lead cross-team initiatives, and mentor engineers developing on-device and generative AI capabilities.

Leads post-sale delivery and customer success for strategic accounts, building executive relationships, creating success plans, orchestrating Microsoft and partner resources, managing escalations, driving cloud adoption and consumption, mitigating blockers, and aligning Azure, Microsoft 365, Dynamics, and other solutions with customer business outcomes.

Lead technical pre-sales engagements for Microsoft 365 Copilot, Copilot Studio, AI agents, and cloud endpoint solutions. Deliver demonstrations, discovery sessions, whiteboarding, solution designs, and proof-of-concept support. Develop technical win strategies, address objections and blockers, collaborate with partners and internal teams, educate customers, and guide adoption while embedding governance, security, and compliance into proposed solutions.

Owns global sales operations for Education and Nonprofit segments, including revenue integrity, segmentation, account parenting, quota shifts, territory design, employee assignments, and sales performance management configuration. Governs business rules, audits, reporting, and operational controls across the Americas, EMEA, and Asia. Oversees vendor execution, resolves escalations, drives cross-functional alignment, and delivers analytics and process improvements using tools such as Power BI, Excel, SharePoint, Copilot, and SPM.

Leads the AI strategic messaging architecture and end-to-end frontline video and content program for Microsoft Customer Service & Support. Establishes dissemination governance, translates technical AI initiatives into adoption-focused narratives, coordinates senior stakeholders and communications partners, delivers executive-ready materials, and manages confidential AI strategy and organizational-change communications across a large matrixed organization.

Lead technical strategy with channel partners across ASEAN to design, validate, and scale Microsoft Cloud and Data & AI solutions. Drive offer development, run workshops and POCs, enable specializations, and translate technical work into repeatable, revenue-generating partner services aligned to Microsoft Cloud and AI priorities.

Customer-facing Cloud Solution Architect driving AI transformation with Copilot Chat, Agents, and M365 Copilot. Advise customers, design architectures, enable adoption and ROI, perform prompt engineering and agent building, partner with sales and technical teams, and create/reuse IP to accelerate AI adoption and sustained customer success.

Own reliability and operational health for Microsoft Substrate cloud services in regulated environments. Participate in on-call rotations, diagnose and resolve production incidents, build automation to reduce toil, maintain production code, develop monitoring and telemetry supporting SLOs, lead post-incident reviews, and collaborate with software engineering teams to improve service reliability, scalability, security, and operability.

Drive technical pre-sales for Cloud and AI application solutions: run demos, PoCs, hackathons, and architecture workshops; co-design secure, scalable cloud-native architectures; resolve technical blockers; maintain expertise in AI Foundry, Azure AI, Responsible AI, and AI management/security to accelerate customer adoption and production deployments.

Designs and delivers secure, scalable, resilient, and AI-ready data platform solutions on Microsoft Azure. Leads customer architecture sessions, proofs of concept, production deployments, technical enablement, and partner engagements using Microsoft Fabric, Azure Databricks, Cosmos DB, and Purview. Advises stakeholders on performance, security, compliance, cost optimization, and operational readiness while supporting cloud adoption, consumption growth, and data modernization initiatives.