Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, build, deploy, and operate scalable, secure commerce and financial platform services. Develop cloud-native microservices, APIs, data pipelines, and AI-powered capabilities. Improve observability, reliability, and automation, collaborate with cross-functional teams, create architecture and documentation, and mentor engineers to deliver global commerce solutions.

Owns and resolves escalated, account-aligned customer incidents by coordinating engineering, operations, vendors, and stakeholders. Manages expectations, communicates status to leadership and customers, mentors teammates, identifies systemic issues, drives process improvements, and supports strategic projects to improve resolution times and customer satisfaction.

Provide Tier 2/3 technical support for Dynamics 365 Finance & Operations and other ERP platforms. Perform advanced troubleshooting using Visual Studio, Azure telemetry, SQL, KQL and diagnostic tools. Resolve finance, supply chain, deployment, integration, upgrade and performance issues; escalate to engineering as needed. Create technical documentation, mentor peers, and participate in onboarding and readiness activities.

Lead multiple support engineering teams to resolve technical customer issues, drive operational excellence, mentor managers, own escalations and incident response, and partner on product/process improvements, AI adoption, readiness, and security across the organization.

Provide technical support for newly launched Microsoft products: triage and reproduce issues, drive resolution, escalate with clear problem statements, create readiness assets, mentor peers, and maintain customer communication.

Lead Microsoft's global K-12 education strategy and compete motion to drive scaled AI deployments. Align cross-company stakeholders, run compete teams and win rooms, engage governments and policymakers, build repeatable compete plays, and measure improvements in win rate, market share, and platform adoption.

Lead partner ecosystem strategy and program delivery for Microsoft Fabric. Manage partner recruitment, training, enablement, and relationships; track partner performance; gather product feedback; coordinate cross-functional stakeholders; ensure compliance and governance; and drive initiatives that increase partner value and adoption.

Design, build, and ship frontend, backend, or full-stack services that leverage AI/LLMs to improve M365 user experiences. Define scenarios, architect solutions, mentor engineers, lead technical projects, and collaborate with product, design, and partner teams to deliver customer-focused innovation.

Trusted advisor to the CVP who runs day-to-day business operations, drives strategy execution and budgeting, orchestrates rhythm of business, leads commercial and operations teams, champions AI/Copilot adoption, manages executive communications, and runs cross-organizational programs to improve organizational health and drive results.

Lead and coach a solution engineering team focused on Microsoft cloud and AI solutions. Drive compete strategy, partner ecosystem growth, complex solution design, POCs, and global capacity planning. Act as technical representative to C-suite, remove blockers, ensure technical wins, and scale repeatable processes. Manage people growth, performance, and cross-functional execution to achieve strategic outcomes.