Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads MCAPS Commercial Planning operations, including the weekly Rhythm of Business, executive planning calendar, and annual Planning Summit. Responsibilities include governance design, stakeholder alignment, planning reviews, agenda and content coordination, communications, action tracking, calendar management, executive engagement analysis, event logistics, budget management, and advancing AI-enabled operational efficiencies. The role partners with senior leaders and cross-functional teams in a large, matrixed organization.

Lead strategy and roadmap for Brain Health & Detection, drive AI/ML-powered detection and anomaly systems, partner with engineering and data science, set success metrics, and lead end-to-end product execution and adoption for scalable service health intelligence.

Develop and iterate post-training methods for large language models: drive data collection, build evaluations, design experiments, and apply reward modeling and RL techniques to improve model capabilities and deployment.

Design and implement scalable first-mile networking solutions for Microsoft 365 Substrate and COSMIC. Drive design, dependency identification, coding, optimization, debugging, and on-call monitoring. Analyze production telemetry to improve reliability, performance, and observability. Act as a DRI, lead design and release plans, and collaborate with stakeholders to meet product requirements at global scale.

Lead end-to-end data science for customer-embedded, production solutions: acquire and prepare messy datasets, develop and evaluate models tied to business outcomes, run experiments, deploy operational models at scale, coach cross-disciplinary teams, and drive strategy, ethics, and privacy discussions.

Design, implement, debug, and ship features for Azure Storage front end at cloud scale. Drive design, dependency identification, automation, reliability, observability, and on-call incident response while collaborating with stakeholders and mentoring engineers.

Customer-facing Cloud Solution Architect focused on AI business process solutions (Dynamics 365, Power Platform, Copilot Studio). Guide architecture, proofs-of-concept, migrations from legacy systems, drive adoption, resolve technical blockers, and collaborate with partners and Microsoft teams to optimize performance, cost, and operational health.

Owns escalated customer incidents, coordinates engineering and operations resources, manages customer and stakeholder communications, removes resolution barriers, and provides status updates through resolution. Builds internal and vendor relationships, contributes to postmortems and strategic support initiatives, identifies systemic process issues, and prepares executive incident summaries to improve resolution times, customer satisfaction, and support experiences.

Lead contract execution for general contractor, commissioning, architectural/engineering, and other service agreements supporting complex construction and power-harvesting projects. Manage negotiations, compliance, risk, budgets, change orders, schedules, documentation, contractor relationships, and executive stakeholder communications. Coordinate with legal, procurement, engineering, construction, and project teams while ensuring commissioning, safety, regulatory, and commercial requirements are met across the contract lifecycle.

Design, deliver, and support Microsoft cloud security solutions for mission-critical customers. Provide proactive and reactive support, lead architectural sessions, implement identity and Zero Trust controls, optimize Azure resiliency and security posture, coordinate incident resolution with internal teams, and contribute to on-call rotations and continuous improvement.