Top Tech Jobs & Startup Jobs in Charlotte, NC

Serves as a strategic customer advisor, building relationships, driving technology adoption, developing success plans, providing training, resolving escalated issues, conducting health checks, and identifying renewal and upsell opportunities. The role manages customer outcomes and revenue retention across an assigned territory, requiring strong communication, analytical, presentation, and prioritization skills. Travel of 20–30% by air and car is expected.

Leads a high-visibility consolidation program from business case through migration, launch, hypercare, and ongoing support. Coordinates Product, Engineering, Content, Go-to-Market, Architecture, Security, Infrastructure, business teams, vendors, and external partners. Manages plans, dependencies, risks, budgets, investments, readiness, stakeholder communication, and cross-functional execution while ensuring initiatives deliver measurable business value.

Supports marketing strategy execution, campaigns, project coordination, content calendars, marketing material development and distribution, process improvement, analytics, reporting, cross-functional collaboration, and market research. The role also assists with proofreading, partner coordination, and identifying emerging trends and opportunities across B2B and B2C marketing channels.

Develop and implement marketing plans, analyze market trends, identify strategic opportunities, and manage innovative marketing campaigns. Collaborate with cross-functional teams, support internal and external communications, optimize and automate marketing processes, and contribute to B2B and B2C customer acquisition initiatives across multiple channels.

Leads competitive intelligence, content evaluation, and editorial benchmarking for higher education learning materials. Collaborates with authors, subject-matter experts, and industry partners to develop content ideas aligned with market needs and editorial priorities. Maintains strategic documentation, content tracking, and author databases, while resolving customer-reported content issues cross-functionally. The role requires strong analytical, organizational, project-management, communication, and problem-solving skills, along with proficiency in Microsoft Office tools.

Develop and execute social media strategies across major platforms, create and publish branded content, manage calendars, engage audiences, analyze performance, optimize paid and organic campaigns, monitor competitors and trends, and collaborate with creative and marketing teams to support campaigns and maintain brand consistency.

Leads complex enterprise infrastructure programs from planning through operational transition, coordinating engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams. Manages project plans, dependencies, risks, budgets, governance, executive reporting, modernization initiatives, and endpoint migration rollouts. Ensures operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Sell digital and print education products through prospecting, presentations, territory planning, business development, forecasting, and customer relationship management. The role requires achieving sales goals, building customer and industry networks, reporting sales activity, and executing complex sales solutions. Candidates need a bachelor's degree, at least two years of teaching experience, strong communication and organizational skills, CRM and Microsoft Office proficiency, and the ability to lift and transport 50 pounds of materials.

Serves as a strategic customer advisor, building relationships, driving adoption, developing success plans, supporting renewals, and identifying growth opportunities. Provides customer training, conducts health checks, analyzes usage data, and advocates for customers during high-severity issue resolution. The role supports Cengage customers across Tennessee and requires 20–30% travel by air and car.

Leads end-to-end delivery, governance, and evolution of the Marketing Technology portfolio. Manages complex MarTech programs, roadmaps, dependencies, risks, testing, deployment, integrations, technical debt, and adoption. Coordinates Marketing, Product, Engineering, Architecture, Data, and Analytics teams while providing executive reporting and driving ecosystem modernization and process improvements.