Top Tech Jobs & Startup Jobs in Charlotte, NC

Build and operate production machine learning systems for Airbnb Payments, including LLM agents, real-time fraud detection, anomaly detection, personalization, and checkout optimization. Design, train, deploy, monitor, and continuously improve batch and streaming AI applications at global scale. Partner with product, engineering, operations, and data science teams, establish model governance and testing standards, and mentor engineers.

Own the global operating strategy for Airbnb’s hotel supply optimization program. Develop pricing, discount, segmentation, reporting, forecasting, incentive, and performance frameworks for Account Management teams. Analyze data, build models, identify adoption and performance opportunities, and provide recommendations to senior leadership. Partner cross-functionally with Account Management, Product, Marketing, Analytics, Finance, and regional teams to improve hotel supply quality, revenue, and program adoption worldwide.

Lead UX writing and content design for Airbnb’s AI-powered products. Create product copy, train and evaluate large language models, establish content guidelines and quality standards, and build scalable writing systems. Partner with Design, Product, Engineering, Legal, accessibility, and localization teams from concept through launch. Present work to executives, drive stakeholder consensus, manage multiple projects, and mentor the broader UX Writing team through critiques and strategic leadership.

Manage Airbnb’s supplier onboarding and risk management programs, including tools, processes, compliance monitoring, and supplier experience improvements. Lead procurement technology implementations and transformational initiatives, collaborate cross-functionally with Finance, Security, Sourcing, and operations teams, and provide expertise in source-to-pay, regulatory assessment, automation, AI, and procurement transformation. Measure operational health, communicate risks and progress, and recommend process enhancements aligned with business needs.

Own Airbnb’s internal platform strategy and roadmap for Supply operations tooling, including case and workforce management systems. Translate operational workflows into scalable, measurable products; design AI and human-in-the-loop processes; define requirements; write product briefs; and drive delivery, adoption, and outcomes across engineering, product marketing, operations, and senior leadership. Manage capacity planning, queue distribution, forecasting, SLAs, performance measurement, and build-versus-buy decisions.

As a Staff Software Engineer in Infrastructure, you will lead a team in building high-performance, distributed systems, guide project direction, mentor engineers, and improve data ingestion architecture.

Leads product strategy for developer productivity platforms and end-to-end engineering workflows. Defines the product vision, roadmap, metrics, instrumentation, and success criteria; improves developer experiences across infrastructure, reliability, security, and developer tooling. Creates PRDs and BRDs, aligns cross-functional teams, influences roadmaps without direct authority, and delivers scalable platform solutions for technical users.

Leads advanced analytics for Airbnb’s Community Blueprint Quality team. Responsibilities include diagnosing customer experience issues, designing experiments, applying causal inference, developing metrics, using LLMs to analyze unstructured data, building dashboards and analytical artifacts, and translating complex findings into recommendations for senior leadership. The role partners cross-functionally with Product, Engineering, Data Science, Data Engineering, Operations, and Finance.

Own Airbnb’s Workday integration architecture, technical strategy, and production reliability across global HR, payroll, benefits, and employee systems. Build complex Workday integrations, payroll interfaces, Extend applications, and AI-enabled MCP tooling. Establish security, observability, governance, deployment, and compliance standards while managing release cycles and technical debt. Serve as the technical authority, mentor engineers, lead architectural decisions, and partner with HR, security, privacy, finance, enterprise architecture, and vendors.

Own the end-to-end demand strategy for Airbnb Experiences across guest lifecycle, CRM, email, push, editorial content, and referrals. Define roadmaps, audience segmentation, testing frameworks, automation, success metrics, and content-to-conversion measurement. Partner with Growth Marketing, Product, Engineering, Brand, Creative, and external vendors to execute strategy and influence roadmap priorities. The role requires senior-level ownership of business outcomes, analytical decision-making, and cross-functional leadership in a matrixed environment.