Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead technical direction for Elastic’s core billing platform across cloud providers. Design and operate scalable billing systems, data pipelines, APIs, and PostgreSQL architecture. Improve reliability, observability, incident response, deployment, and CI/CD practices. Partner with SRE, Cloud Infrastructure, Product, Design, and Finance teams, guide architecture and roadmap decisions, review technical work, mentor engineers, and participate in on-call rotations.

Serves as a technical authority and trusted advisor for enterprise sales teams, customers, and partners. The Solutions Architect leads technical discovery, develops customer-specific architectures, demonstrates Elastic products, supports sales cycles, enables partners, creates collateral, and communicates customer feedback to engineering and leadership. The role requires strong presales experience, technical and customer relationship skills, influence, public speaking, continuous learning, and willingness to travel 30% regionally plus occasional international travel.

Leads Elastic’s agentic engineering platform for professional services. Designs and deploys production LLM systems using orchestration, tool integration, RAG, structured outputs, evaluation frameworks, tracing, monitoring, and human approval workflows. Owns architecture, technical standards, roadmap, quality, security, and lifecycle optimization while collaborating with services teams. The role emphasizes production reliability, sensitive-data protection, and client-ready outputs, with valuable experience in SIEM, observability, data migration, and Elasticsearch.

Leads a 40-person distributed systems engineering organization responsible for Elasticsearch scalability, performance, resilience, architecture, and Serverless capabilities. Develops long-term strategy, oversees complex cross-team initiatives, manages engineering managers and senior technical leaders, drives hiring and organizational planning, resolves critical operational issues, and communicates priorities to executives. Requires deep distributed systems expertise, large-scale software engineering experience, strong operational judgment, and proven organizational leadership.

Develop and maintain Xactly Connect integration pipelines, transformations, schedules, and data exchanges. Partner with finance, sales compensation, accounting, sales, and IT stakeholders to define requirements. Troubleshoot data quality issues, failed jobs, mismatches, and pipeline errors before commission runs. Document configurations, mappings, and transformation logic while supporting continuous improvement.

Lead Elastic’s Mid-Market General Business sales team, driving new and existing customer growth and exceeding bookings targets. Develop scalable go-to-market strategies, sales plans, compensation structures, customer segmentation, and sales processes. Coach account executives, foster cross-functional and partner relationships, support deal creation and closure, and promote a collaborative, high-performing culture. Regular travel is required to support customer opportunities and team management.

Own Elastic’s global third-party conference and tradeshow portfolio, including sponsorship strategy, contract negotiation, event execution, vendor management, budgeting, ROI measurement, and risk planning. Partner with marketing, sales, and field teams to connect events with pipeline goals and revenue outcomes. The role requires executive communication, operational discipline, data-informed investment decisions, and up to 40% travel.

Serve as a trusted technical advisor to customers, guiding onboarding, adoption, implementation, consumption, and expansion of Elastic solutions. Develop technical success plans, align platform capabilities with business objectives, resolve technical friction, coordinate with support and services teams, and identify opportunities to increase customer value and recurring revenue. The role requires hands-on technical expertise, customer relationship management, onsite work, and significant travel.

Lead Elastic’s AWS alliance strategy across North America, driving AWS Marketplace growth, co-sell execution, partner activation, new-logo acquisition, and regional expansion. Build executive relationships with AWS and Elastic leaders, coordinate field sales and solutions teams, manage AWS funding programs, develop joint campaigns and sales plays, and represent Elastic at strategic AWS events. The role requires deep AWS ecosystem expertise, strong enterprise sales knowledge, cross-functional influence, and experience managing large-scale cloud partnerships.

Own Salesforce DevOps and release engineering, including GitHub administration, Git automation, branching, CI/CD pipelines, sandbox and scratch-org management, backups, and release governance. Build full-stack Salesforce solutions with Apex, LWC, SOQL/SOSL, Flows, APIs, integrations, and event-driven patterns. Support Certinia PSA, CPQ/ARM, AI initiatives, and enterprise projects while establishing deployment gates, telemetry, quality controls, and reliable production releases.