Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides escalation-level technical support for Routeware’s waste-management platforms. Investigates data integrity issues using SQL Server and MySQL, develops reports, identifies root causes, troubleshoots fleet hardware and software integrations, documents escalations in Jira, and maintains internal investigation tools and references.

Generates accurate customer invoices, resolves billing disputes, maintains accounting records, posts general ledger entries, reconciles accounts, supports monthly close and financial reporting, documents controls, and assists with audits, tax support, acquisitions, and financial analysis. The role also collaborates across departments to ensure compliance with accounting policies and procedures.

The Product Manager will oversee roadmap execution for customer engagement, ensuring a positive user experience while collaborating with engineering teams to integrate AI features and track product success metrics.

Hands-on revenue accountant responsible for ASC 606 revenue treatment, month-end revenue reconciliations, commission and inventory accounting, and supporting audits. Partners with Sales, RevOps, Legal, FP&A to resolve billing issues, improve processes, and implement system automations for accurate financial reporting.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

Drive day-to-day execution for the Business Operations product line: write stories, manage backlog and sprints, validate features, collaborate across product/engineering/marketing/CS, ship AI-enabled resident-facing features, measure adoption and KPIs, and support distributed/offshore engineering delivery.

Customer-facing role guiding clients through implementation of Routeware Elements and related solutions: gather, clean and analyze waste-management data; build and validate models; configure systems; produce reports and documentation; identify process improvements and support cross-product implementations.

Lead unification of UX across multiple acquired and native products as a player-coach. Build a design system, establish accessibility and UX standards, operationalize UX in the agile SDLC, run lightweight user research, define UX success metrics, use AI tooling to accelerate design, and grow and mentor the UX team while partnering with Product, Engineering, and Customer Success.