Lead the global renewals organization and own retention strategy, renewal operations, forecasting, churn reduction, and commercial performance. Develop scalable renewal processes, playbooks, and governance; manage complex enterprise negotiations; improve GRR, renewal rates, uplift, and forecast accuracy; and lead global teams through cross-functional partnerships with Sales, Customer Success, Finance, Legal, Pricing, Product, and Operations. Drive automation, process transformation, executive reporting, and predictable recurring revenue growth.