Top Tech Jobs & Startup Jobs in Charlotte, NC

Contract UX Designer to conduct user research and usability testing, create mockups and prototypes, refine personas and journeys, champion UX best practices, collaborate with product and engineering, and use qualitative and quantitative data to improve the healthcare platform's usability.

Lead and scale UX, content design, and user research across a complex B2B healthcare product portfolio. Define experience strategy, governance, design system adoption, AI-enabled interactions, and measurable UX quality metrics. Partner with Product and Engineering, reduce ambiguity, embed UX early in discovery, and build high-performing design teams to improve usability, adoption, accessibility, and customer satisfaction.

Seeking dynamic sales professionals in healthcare, SaaS, or enterprise software to join PointClickCare and make a difference through innovative technology.

The Content Writer will create and maintain user-centered content for healthcare software, collaborating with product leaders and engineers while utilizing AI tools for efficiency.

The Income Tax Manager will manage income tax reporting and compliance for US and Canadian tax, mentor team members, and support special projects.

The role involves engaging with customers and improving their experience in healthcare operations, utilizing AI and innovative technology.

Design, build, and optimize AI-driven customer success automations using no-code/low-code tools and LLM APIs. Identify use cases across the customer lifecycle, integrate solutions with enterprise platforms, apply prompt engineering and RAG patterns, monitor performance, and collaborate cross-functionally to scale AI-enabled workflows while maintaining responsible AI practices.

Manage enterprise customer relationships to drive adoption, value, and expansion of PointClickCare solutions. Act as trusted advisor to executive stakeholders, deliver joint success plans, anticipate and mitigate churn, provide strategic guidance, and collaborate cross-functionally to ensure customer outcomes and retention.

Drive revenue for named healthcare accounts across the Northeastern US through strategic account planning, consultative selling, and cross-functional collaboration. Build executive relationships, develop ROI-driven business cases, manage complex deal structures, and leverage PCC platform and sales enablement tools to meet quota, expand accounts, and ensure long-term value realization alongside Customer Success.

Design, build, and maintain AI platform infrastructure and services. Implement scalable backend systems, REST APIs, CI/CD, observability, automated testing, and cloud-native streaming. Collaborate across teams, apply TDD, and use generative AI tools to accelerate development.