Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides technical leadership for enterprise AI security, designing secure AI platform architectures, vetting frameworks, identity and posture management for AI agents, and preventative security guardrails. The role requires building scalable security systems with Python, Go, or Java, managing infrastructure as code, addressing cloud and container security, mentoring engineers, and advising leadership on AI security risks.

Own Twilio’s Trust Hub KYC products end to end, developing product vision, strategy, and roadmap; leading cross-functional planning, design, development, and launches; translating customer needs into requirements; analyzing product metrics; managing stakeholders; and conducting data-driven business reviews. The role requires extensive product management experience in SaaS, IaaS, or PaaS, strong analytical and technical judgment, executive influence, and the ability to navigate ambiguous challenges.

Lead technical presales for Twilio’s ISV customers by qualifying opportunities, conducting discovery, designing architectures, demonstrating products, developing proofs of concept, responding to RFPs, and delivering technical presentations. Partner with Account Executives, guide customers toward effective API solutions, support complex deals, collaborate with product teams, create reusable enablement materials, and mentor Solutions Engineers.

Lead and coordinate incident response across engineering and cross-functional teams, drive timely incident triage and resolution, communicate status to stakeholders, run post-incident reviews, maintain incident playbooks, and continuously improve incident management processes to minimize customer impact.

Drive architecture, design, and implementation of large-scale software systems. Lead technical strategy, mentor engineers, collaborate cross-functionally, ensure code quality and operational reliability, and guide delivery of complex features and platform improvements.

Lead product strategy and execution for AI-powered solutions across enterprise functions. Build intelligent agents, automation workflows, and operational tools to transform business operations and improve user experiences.

Leads technical presales for strategic customers by conducting discovery, designing architectures, demonstrating Twilio communications products, guiding API solutions, and supporting proofs of concept, RFPs, presentations, and enablement. Partners with Account Executives, builds trusted customer relationships, supports regulated-vertical initiatives, contributes reusable sales materials, makes architectural decisions, coordinates with product teams, and mentors Solutions Engineers.

Architect and build scalable Salesforce and adjacent-system solutions for the opportunity lifecycle. Design front-end (Visualforce/SLDS) and backend (Flows, Apex, Batch), third-party integrations, and data pipelines. Translate business requirements into technical design, lead end-to-end projects, collaborate with global stakeholders, and ensure platform health and user experience for GTM teams.

The Staff Software Engineer will architect and implement scalable data systems, collaborate with teams, mentor engineers, and ensure data integrity.

Build AI agents, Python automations, analytics tools, dashboards, and data products that improve telecom product quality, reduce fraud and billing errors, and optimize margins. Analyze complex datasets using SQL, perform root-cause analysis, establish KPIs, and enable self-service insights. Partner cross-functionally with Carrier Relations, Engineering, Product, Supply Operations, and Finance to define requirements, governance, and scalable workflows.