Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, build, deploy, and operate large-scale, highly available distributed systems for Twilio SendGrid. Improve scalability and security, implement reliable components, add monitoring, automate processes, and collaborate with product and engineering to deliver customer-focused features.

Lead pricing strategy and execution for enterprise monetization initiatives. Build price optimization models, design dashboards (Tableau/Looker), analyze complex sales and usage data with SQL, and partner with Deal Desk, Sales, and Finance to protect margins and improve revenue realization.

Lead strategic customer success for large enterprise accounts on Twilio Segment, drive product adoption and retention, build executive relationships, identify expansion opportunities, coordinate cross-functional solutions, mitigate risks, and deliver data-driven customer outcomes.

Design, build, and scale backend systems and APIs for Twilio Segment CDP. Collaborate with product, design, and engineering to balance performance and architecture, troubleshoot reliability, participate in on-call rotation, and drive system-level improvements.

Qualify leads, acquire new self-service customers across nonprofit and social-impact sectors, design technical solutions using Twilio's communications APIs, manage full sales cycles and pipeline in Salesforce, execute automation strategies to scale customers while preventing churn, collaborate cross-functionally, and communicate technical and financial details clearly to drive revenue and customer satisfaction.

Design end-to-end onboarding and compliance experiences, lead UX research, collaborate with product and engineering, evolve design systems, facilitate team decisions, and drive product strategy and execution.

Lead Impartner PRM platform strategy and integrations with Salesforce, design and optimize partner workflows, manage roadmap and delivery from discovery through UAT, and drive partner adoption and measurable channel metrics across global teams.

Drive architecture, design, and implementation of large-scale software systems. Lead technical strategy, mentor engineers, collaborate cross-functionally, ensure code quality and operational reliability, and guide delivery of complex features and platform improvements.

Own and expand strategic mid-market to enterprise retail accounts by driving multi-product Twilio platform adoption, leading consultative sales cycles, forecasting, and cross-functional account teams to deliver revenue, gross margin, and profitable growth.

Lead and coordinate incident response across engineering and cross-functional teams, drive timely incident triage and resolution, communicate status to stakeholders, run post-incident reviews, maintain incident playbooks, and continuously improve incident management processes to minimize customer impact.