Top Tech Jobs & Startup Jobs in Charlotte, NC

Develop and maintain backend services and APIs for Twilio’s communications platform. Responsibilities include designing, deploying, operating, and reviewing software, supporting production operations and on-call rotations, collaborating with a small engineering team, and writing technical documentation. The role requires Go or Java experience and values familiarity with DynamoDB, AWS, Docker, Kubernetes, and Temporal.

Senior Presales Engineer responsible for guiding customers toward technical communications solutions. The role requires presenting complex products, understanding customer needs, communicating with multiple audiences, and applying software development or technical product experience in a consultative sales process. Familiarity with cloud platforms, cloud application architecture, telecommunications, SIP, contact centers, security, and sales methodologies is preferred. The position is remote with approximately 10% travel.

Partners with Americas sales leaders to align strategy and execution, improve operational performance, and accelerate growth. Responsibilities include managing forecast and pipeline health, driving sales planning and territory operations, providing business insights, producing executive updates, and coordinating cross-functional initiatives involving finance, HR, marketing, product, and sales operations teams.

Provides proactive executive support through complex calendar and travel management, expense preparation, meeting coordination, agenda and presentation development, and communication support. Builds relationships with executive teams and administrative partners, tracks priorities, facilitates leadership summits and employee events, and helps executives execute business objectives in a remote-first environment.

Build and own mobile SDKs for identity and fraud prevention products, focusing on Android development, device-level signal collection, authentication, and emerging agentic identity use cases. Partner with product and engineering leaders on architecture and roadmap decisions, improve observability and production resilience, mentor engineers, and drive technical initiatives across Twilio and Stytch.

Design, build, deploy, and operate large-scale, highly available distributed systems for Twilio SendGrid. Improve scalability and security, implement reliable components, add monitoring, automate processes, and collaborate with product and engineering to deliver customer-focused features.

Leads high-impact strategy and operations initiatives across messaging, voice, AI communications, and global connectivity. Partners with executives and cross-functional teams to define strategies, build quantitative models, analyze data, improve customer experience and profitability, and deliver strategic recommendations. Responsibilities include executive communications, board-level reporting, project ownership, stakeholder alignment, and serving as a subject matter expert for connectivity initiatives.

Leads Twilio’s platform-wide pricing and monetization strategy, developing pricing and packaging frameworks that increase revenue and margin. Partners with Product, Sales, Marketing, Finance, and GTM teams; analyzes customer, usage, competitive, and financial data; communicates recommendations to executives; and manages complex, cross-functional monetization initiatives through execution.

Own the vision, roadmap, and delivery for Twilio’s Hosting, Porting, and ShortCodes products. Lead scalable self-service onboarding workflows, fraud and regulatory compliance capabilities, and legacy platform migrations. Translate technical and regulatory needs into product requirements, partner with engineering and go-to-market teams, drive launches and adoption, and analyze business performance. The role requires strong product management, analytical, communication, technical, and stakeholder-influence skills, with experience delivering scalable SaaS, PaaS, or IaaS products.

Leads technical presales activities including opportunity qualification, product demonstrations, proofs of concept, RFPs, technical presentations, and solution design. Partners with account executives and customers to understand communications needs, recommend Twilio API solutions, conduct discovery, and build trusted relationships. Creates engaging demonstrations and reusable enablement materials while contributing technical expertise and knowledge sharing across the Solutions Engineering team.