Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and build scalable analytics models, metric definitions, and dashboards (customer-facing and internal). Partner with engineering to design data flows and instrumentation (BigQuery, S3, PostHog). Translate stakeholder needs into analytics plans, triage requests, and surface insights via Looker/Observable. Set analytics stack direction and ensure data quality.

The Adoption Project Manager oversees complex customer adoption programs, maintaining project plans, coordinating cross-functional teams, and ensuring readiness for customer launches.

Work across the full stack on Higharcs Estimate product: optimize queries, build React UI components and frontend state, write e2e tests, integrate external APIs, and occasionally work with CAD/geometry. Own projects end-to-end, maintain code quality through tests and reviews, and collaborate cross-functionally to deliver high-impact features.

Lead customers through adoption of Higharc integrations: run discovery on ERP/data flows, design and test integrations, manage customer relationships, document processes, and work with Product to improve integration tools.

Lead discovery and onboarding for the Estimate module, train and support estimator teams, troubleshoot issues, run UAT, file feature requests/bugs, provide adoption metrics, and deliver product feedback to drive durable customer adoption.

Lead and scale the Implementation team onboarding homebuilders to Higharc. Own planning, scoping, resourcing, reporting, QA, and escalation management. Build standardized processes, dashboards, and metrics, coach Implementation Leads and Specialists, and partner with Product, Engineering, Customer Success, and Sales. Travel up to 20% for on-sites and retreats.

Own delivery of customer configurations and home plans into the Higharc platform. Translate and validate plans and configurations, track milestones, triage and document product issues, serve as daily builder contact, and support on-site customer visits. Grow into leading lower-complexity accounts while ensuring high accuracy and timely execution.

As a Solutions Engineer, you will act as a liaison between homebuilder workflows and Higharc's platform, leading discovery sessions, shaping solutions, delivering demonstrations, and supporting post-sale onboarding while tailoring messaging for different stakeholders.

The Customer Adoption Manager will lead strategy and initiatives for customer adoption in the homebuilding sector, driving operational changes and managing relationships with high-value clients.

As a Key Account Director, you'll lead complex sales cycles, build relationships with executives in homebuilders, and drive enterprise expansion for Higharc.