Top Tech Jobs & Startup Jobs in Charlotte, NC

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Solutions Architect at GitLab, you will guide customers in leveraging the DevSecOps platform effectively, driving technical evaluations and fostering strong relationships for successful platform adoption and revenue growth.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Manage a book of mid-market named accounts in the US East region, drive pipeline and quota attainment, prospect and close new business, ensure product adoption and minimize churn, collaborate with partners and cross-functional teams, and apply MEDPICC and Command of the Message on opportunities.

Lead redesign of performance management and talent planning, define roadmap, partner with People Technology and Analytics, drive adoption through change management, enablement, and succession frameworks, and deliver dashboards and operational discipline across a global, remote organization.

Lead and standardize global sales development operations by evaluating and integrating the sales tool stack, defining workflows and playbooks, driving adoption, coaching leaders, improving outbound pipeline generation (SAOs), and maintaining documentation and operating rhythms to increase consistency, measurability, and scalability.

Lead a unified analytics organization for Marketing and Product, define shared metrics and measurement frameworks, deliver executive-ready insights, build forecasting and experimentation programs, partner with engineering and privacy teams, and hire and mentor multi-layer analytics teams to drive product adoption and business outcomes.

Lead and structure outcome-oriented professional services engagements for DoD and Federal Systems Integrators. Conduct discovery, design SOWs and staffing plans, navigate government contracting, align engagements to mission objectives, forecast services bookings, manage escalations, and transition to delivery. Build trusted advisor relationships with technical and program leaders, influence cross-functional teams, and train field teams to scale repeatable federal engagement models that deliver measurable DevSecOps transformation outcomes.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

As a New Business Account Executive, manage full sales cycles for acquiring new customers, build strong relationships with executives, and develop strategic territory plans.