Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead technical direction for a greenfield team building agentic/LLM-backed systems to reduce SDLC friction. Drive discovery through shipping, apply distributed-systems judgment at scale, mentor engineers, own technical hiring and cross-team alignment, and evaluate correctness and safety of agentic workflows.

Build reliable AI-powered, agentic backend systems to remove friction across the software development lifecycle. Design multi-step orchestration, safety checks, and evaluation tooling; apply distributed-systems judgment; work across GitLab codebases and with a distributed team to productionize solutions that may become customer-facing.

Operate at Staff-level to diagnose and resolve complex customer issues, contribute production-quality code to GitLab, drive AI adoption (Duo Agent Platform), and translate field learnings into durable product improvements, guidance, and thought leadership while coordinating cross-functional teams.

Manage a named mid-market book of business, prospect and close SaaS deals, drive adoption and retention, forecast quarterly results, collaborate cross-functionally, and represent GitLab at events. Own account strategy, pipeline, and customer relationships while using sales frameworks (MEDPICC, Command of the Message) to meet quota and reduce churn.

Design and build tooling, workflows, and guidance to make GitLab easier to deploy, validate, and operate across cloud-native, self-managed, and ephemeral environments. Shape deployment architecture, topology, scaling principles, and platform contracts while collaborating with application, infrastructure, and delivery teams.

Lead internal product for Quote-to-Cash and Finance systems, owning multi-quarter roadmaps, translating stakeholder needs into system requirements, mentoring BSAs, driving program delivery (UAT through stabilization), and partnering on architecture and integration decisions across Salesforce CPQ, Zuora, NetSuite, and CDot.

Lead the SSCS Add-On engineering team to develop security capabilities, managing delivery, team growth, and quality in a collaborative environment.

Provide technical support for Self-managed and GitLab.com customers via tickets and calls; troubleshoot Linux systems and GitLab installations; write bug reports, documentation, and fixes; collaborate with Product, Development, Infrastructure, and Customer Success; participate in on-call rotations and hiring processes.