As a Customer Success Manager, you'll engage with enterprise accounts, ensuring ROI through strategic meetings, managing renewals, and collaborating across teams for customer needs.

The Manager will shape strategy and growth for Conversica's Sports & Entertainment Vertical, leading sales efforts and expanding market presence. They will collaborate across teams to drive customer success and oversee performance reporting.

As a Senior Technical Support Specialist, you'll troubleshoot complex issues, mentor Tier 1 staff, and collaborate with teams to enhance customer support.