Top Tech Jobs & Startup Jobs in Charlotte, NC

Serve as primary customer liaison to drive onboarding, adoption, and retention for enterprise SaaS clients. Build executive relationships, deliver QBRs, monitor health, resolve escalations, promote product adoption, and coordinate cross-functional teams to execute success plans and communicate product roadmap.

Own and build customer health, usage/adoption, and product configuration data models. Produce ad-hoc and recurring analyses to identify upsell/expansion opportunities, partner with CS, Sales, Product, and Data teams, and present actionable insights to leadership to drive revenue-relevant actions.

Partner with Marketing to lead budgeting, forecasting, and financial analysis. Build scenario-based models, deliver budget-vs-actual reporting, identify cost optimization, and provide data-driven recommendations to senior leadership using AI and automation tools.

Sell Abnormal AI security SaaS to enterprise accounts in a defined New York territory. Prospect, develop pipeline, close new logos, manage renewals and expansions, collaborate with SE, marketing, BDRs and Customer Success, and maintain accurate CRM and sales documentation.

Lead and expand an enterprise sales team, develop strategies for growth, manage key metrics, and close complex deals with executive stakeholders.

Build and operate Abnormal AI's cell-based cloud infrastructure: bootstrap cells, provision multi-cloud (AWS/Azure) resources, deploy application stacks, automate lifecycle tooling, triage cross-layer incidents, reduce toil via automation, participate in on-call, and collaborate with product and application teams for scalable, secure, cost-efficient deployments.

Build, operate, and scale tier-0 backend services that ingest and process billions of emails daily. Design and deliver backend features, improve system stability, performance, and scalability, collaborate across R&D, participate in on-call rotations, and drive operational excellence and knowledge sharing.

Contribute to the design and implementation of SMTP relay infrastructure, ensuring performance and reliability for email services and collaborating with teams to meet customer needs.

The Senior Compensation Manager will manage compensation programs, conduct market analysis, ensure pay competitiveness, analyze data, and collaborate with business leaders. They will also lead projects and apply AI tools in compensation tasks.

Lead and scale a North America mid-market sales organization to drive new-business revenue. Define go-to-market strategy, coach senior sales reps, manage complex enterprise deals, align cross-functional stakeholders, expand partner channels, and deliver accurate forecasting and performance metrics to support company growth.