Top Tech Jobs & Startup Jobs in Charlotte, NC

Contribute to design, development, and operation of core data platform components and tooling. Build services and automation for reliability and scalability, apply GenAI to improve developer/operator experiences, collaborate across teams, and deliver end-to-end features with mentorship.

Own monthly revenue close activities including reconciliations, rollforwards, journal entries, and audit-ready workpapers. Lead revenue close deliverables, investigate and resolve accounting issues, support external audits, partner with Deal Desk/FP&A/Legal, and drive process improvements through standardization, automation, and AI-enabled workflows.

Design and produce high-quality brand and web-forward assets across campaigns, social, events, and print. Execute from briefs and design systems, collaborate with cross-functional partners, integrate AI tools into workflows, maintain brand consistency, and manage multiple projects and timelines.

Provide L1 technical support for enterprise customers using Abnormal's email and SaaS security products. Own inbound tickets, troubleshoot integrations and APIs, analyze logs, deliver updates and root-cause findings, collaborate with Engineering and Customer Success, and produce knowledge-base content to improve self-service and product quality.

Build end-to-end fullstack features for Threat Narrative and Email Details, implementing backend APIs, data models, and React/TypeScript UIs. Integrate GenAI/LLM systems to generate explainable narratives, own SLAs/SLOs and observability, participate in design/code reviews, and collaborate with product and cross-functional partners to improve detection explainability and customer-facing experiences.

Serve as a strategic trusted advisor to enterprise customers, drive adoption and retention, deliver ROI-focused business reviews, build executive relationships, create and maintain success plans, mitigate risk, and coordinate cross-functional teams to resolve issues and secure renewals and expansion.

Manage and grow an enterprise portfolio (Fed/SLED), drive adoption and ROI of the Abnormal platform, develop strategic success plans, identify expansion opportunities, build executive relationships, monitor health and mitigate risk, and collaborate cross-functionally to ensure renewals and customer satisfaction.

Serve as primary customer liaison to drive onboarding, adoption, retention, and ROI. Build executive relationships, deliver QBRs, monitor health, manage escalations, coordinate cross-functional teams, and promote product adoption and roadmap alignment to maximize customer value.

The Transformation Strategy Manager leads AI-driven process redesign, translating transformation strategies into requirements, managing initiatives across functions, and owning performance analytics to ensure successful adoption and measurable impact.

Own outbound field motion for Identity Threat Protection launch, validate messaging in live deals, synthesize field intelligence into product recommendations, run adoption diagnostics, and provide technical escalation support for complex identity situations.