Top Tech Jobs & Startup Jobs in Charlotte, NC

Advise clients on email deliverability by analyzing bounce, engagement, authentication, and ISP data. Lead client onboarding, implementation, IP and domain warmups, troubleshooting, business reviews, and stakeholder communications. Develop prescriptive recommendations, best practices, documentation, blog and knowledge-base content, and process improvements. Collaborate with client success, strategy, solutions, and support teams while monitoring industry trends and assisting with sales activities.

Own strategic relationships, business outcomes, renewals, upsells, and long-term growth for enterprise SaaS clients. Lead executive engagement, success planning, roadmap development, AI-informed marketing strategy, escalations, competitive positioning, and cross-functional collaboration. Serve as the senior client advocate while Solutions teams manage technical execution. The role requires frequent in-person client visits in New York City.

The Strategic Sales Director will drive new business by developing strategies, engaging senior decision-makers, and closing complex SaaS deals, achieving sales targets and managing a pipeline.

Lead and mentor engineering teams to design and deliver scalable, high-performance systems. Define technical roadmaps, set code quality standards, drive architecture and technical debt resolution, collaborate with Product and Design, make technology decisions, lead hiring and interviews, and research new tools to solve complex problems while advocating for engineering priorities and timely feature delivery.

The Principal Sales Engineer will act as a technical advisor, conducting demos, addressing client requirements, and supporting the sales team to enhance sales processes.